Whirlpool GC5SHEXN Side by Side Refrigerator Logo
Craig Risser Posted on Jan 01, 2007
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Refeshment Center in door stopped working

The ice and water dispenser on the freezer door of my KitchenAid side by side refrigerator stopped working at the same time. The nightlight also stopped working, but that was a few months ago (yes, the bulb is OK). No problems with the icemaker. Could there be a loose connection somewhere, and if so, where should I look? Model KSBS25FJWH01.

  • tfo98 Nov 29, 2007

    Woke up this morning and our fridge is not working. No power at all. It is a Kenmore side-by-side. 8 years old. Help....

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You could have 2 problems:
The switch is not working, or the wire broken in the door (bottom).
When you push the dispenser, do you hear some nose?
If not then check the above.
This problem nothing to do with the night light.

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  • Posted on Mar 14, 2009
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I had this problem and it was due to a broken wire in the harness at the lower left corner of the door where the wire harness comes out of the door and goes under the refrigerator. The wire harness was cut open and the two ends fastened together with a wire connector.

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  • Posted on Jan 01, 2007
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Since both stopped at the same time and are not really related problems (Ice is one feature, water another) the likely culprit is the control board. See this diagram for where it\'s at.

http://www.partselect.com/Schematics/Whirlpool/5IRUBZMI.gif

  • Anonymous Jan 01, 2007

    Item 18 is the board and 20 is the little wire harness. If you\'re lucky the wires may only be loose.

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Before going to buy any parts directly.
Go through this troubleshooting help links.

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This is list of refrigerator problems, which is normally faced in refrigerator.
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