I have the same problem. mine came with a cd but the program wont open on my computer. so i contacted customer support and gave me all this diffent ways of fixing it...none of them worked. but then they gave me this website where you can download a different version of the program so here are the steps and instructions to download it, this one opens up on my computer but when i try to convert the videos it comes up with an error. but hey maybe it will work for you.
http://www.sandisk.com/driverdownload/download.asp?driverId=184
If you see a log-in box asking for email address and password, go ahead and type in those information otherwise, you may click on "Skip Registration" just underneath the log-in box.
On the next page, click on the button "Download Another Driver" then on the button "Find Driver" to the next one. Now, you will see a list of drivers and software for download, scroll down and look for "Sansa".
Under the Sansa category, select "Sansa Media Converter". This will bring you to the download page for the "Sansa Media Converter", click on the blue icon inside the "Download" column and save the software to your computer
I dont have a disk and i cant put videos on it is there any other way i can put videos on it with out the disk??????
Ok.if you have the Disc come with the sansa.You need to install the disc,install the CONVERT (something) like that then you can put video or pics into your sansa.
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I have done that but i still cant find out *how* to put the pictures and videos on it, and like i said i did try and put videos on there and they showed up on the computer when i click VIDEOS in my sansa files, they just didnt show up on my sansa.. so im stuck
i cant put videos or pictures on my e250! HELP!!!!!!
is there any way i can download videos without the disc????
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