Question about Zanussi WJS1397W Front Load Washer / Dryer
When washing, mainly on setting D the washing machine starts, takes on water, but the controller will not move onto the next step. Sometimes if you help it along its ok for a while but then fails again. Tried it on another setting today, went out, came back and it hasn't moved on. When it does work the clothes aren't getting cleaned properly. What do you suggest? Many thanks
If there is no power it seems that the power supply to the control board has failed or the control board itself has failed. You need to trace the voltage to confirm before proceeding further.
It is possible that the machine does not start off the cycle because there are errors due to feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven starting from the flow of water into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.
It is possible that the machine does not start off the cycle because there are errors due to feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven starting from the flow of water into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.
If this is a timer controller type then the contacts or the function to move on is faulty and needs a replacement. The inlet valve works to allow water and then the motor is struck on and not moving to the next cycle. Test the controller to confirm, check with a similar type before you order for one.
It is possible that the machine does not start off the cycle because there are errors or feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven from the flow into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.
Seems that the controller is a suspect as it fails to move forward with the program/ Also check the function before we conclude.
If the water flows then the flow should be good, if not the inlet valve is bad or there is dirt in the filter. Also check the flow at the inlet of the water line. Once the water comes into the system the WATER LEVEL SENSOR - normally a pressure switch- must activate at the preset/chosen level to give the signal to the program controller to switch on the motor. What is most important for the motor to start functioning is that the door switch must be ON when the door is shut or this will be an error for starting the motor for rinse and wash.
Finally after the wash the drain valve will be activated, the water is allowed to come in to rinse and then finally the dry spin with the drain valve/pump activated so as to drain off all the water from the clothes during the spin.
Make sure that a fault in any of the cycle will relate to the specified action, so check the command from the program module and then the executing device be it the valve or motor or pump.
Please check the link below:
http://www.repairclinic.com/Washing-Machine-Troubleshooting?red=Washing-Machine-Repair-Help
Thank you for using fixya.
It is possible that the machine does not start off the cycle because there are errors or back feedback from the inputs. For the program to start up the main program controller must initiate the INLET valve to open up and allow water to flow into. If this does not happen then the voltage at the inlet valve must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.
If the water flows then the flow should be good, if not the inlet valve is bad or there is dirt in the filter. Also check the flow at the inlet of the water line. Once the water comes into the system the WATER LEVEL SENSOR - normally a pressure switch- must activate at the preset/chosen level to give the signal to the program controller to switch on the motor. What is most important for the motor to start functioning is that the door switch must be ON when the door is shut or this will be an error for starting the motor for rinse and wash.
Finally after the wash the drain valve will be activated, the water is allowed to come in to rinse and then finally the dry spin with the drain valve/pump activated so as to drain off all the water from the clothes during the spin.
Make sure that a fault in any of the cycle will relate to the specified action, so check the command from the program module and then the executing device be it the valve or motor or pump.
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