Question about Jack Lalanne Power Juicer (Stainless Steel)

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Jack lalane juicer thread goes bad killing the juicer

Yes, i have the same problem.

I called the Jack lalnane parts department and they told me the only options i have is to buy the motor.

i responded by letting them know that it will happen again because the part is platic and cannot hande the toruqe - the customer service rep responded by saying that i tightened it too much and i reponded and let him know that its not the tightening and the torque is too much for the plastic thread and buying a a new motor is not going to solve the issue, they need to come up with a replcement that will fix this problem once and for all.

For now i will not buy a jack lalane juicer because this seem like a scam, the juicer i great and has a flaw in its design that disable it completely - seems like a money grab to me and looks like all the big stores are carrying a product they may losose on - buying another motor will not fix the problem - Jack shoul step up to the plate an provide a permanent fix - i will not buy the product and will share this with others.

Posted by hash2008 on

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rboydsmith

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DO NOT BUY THIS PRODUCT!!!! unless the plastic drive srew is replaced with a metal one.


Posted on Nov 26, 2009

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Anonymous

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I feel he same way about the part that holds the plastic thread as you do. I have not used my juicer that much and I did not tighten it too tight but the plastic thread still got stuck up in the orange basket. I will not buy another juicer. For that much money it should last a lifetime

Posted on Oct 20, 2009

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Anonymous

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You are absolutely right. I have the same problem and I do not agree on buying a complete new motor! I guess I will put my juicer in the attic until a solution comes out... Dennis

Posted on Nov 29, 2009

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Procedure for Warranty Repairs or Replacement
If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $29.99 to cover return postage and handling to the following address:
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Saturday and Sunday at 9:00 am till 5:00 pm EST
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