I have owned my cam now for 2 and 1/2 years. In October of this year on holiday after a couple of days filming my camera when at a Zoo Park decided it did not want to record pictures. I have been looking on the net today as I have just had a dvd cam for xmas and discovered on an US site that alot of people have had this trouble with their cams.
o you know what the problem is and how can I get hold of SONY?
Re: Black screen when recording but records audio.
This model Sony has a known defect in the CCD image sensor which will cause the camcorder to record a black picture or smeared picture. When played back, the sound will be fine but the picture will be black or smeared. Your older tpes you made before will be just fine when played. Sony is fixing this for free, postage paid. Go to their site, go to the support area and put in this model and you should be able to find the notice for this problem. They will send you a paid UPS shipping label to print out. You'll have your camcorder back working in about 2 weeks! :) Mike63
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You may have a problem with the image sensor device (CCD). From October 3, 2005 through October 2, 2007, Sony will repair, free of charge, affected products exhibiting the above-mentioned problem where it is caused by the image sensor device. Sony will also cover the cost of shipping and handling from and to addresses within the United States and US Territories for service to correct this issue.
To see if you have this problem:
Power On your camcorder (make sure the battery is fully charged).
Check the LCD screen and verify that the display icons are turned on. If you cannot see the icons, press the Display button until the icons are visible.
Put a tape in the camcorder.
With the lens cap off, record some video. NOTE: Be sure to speak during the recording so the video will contain your voice.
Rewind this section of the tape (using tape counter to verify start of your recording).
Play back the recorded video and use the LCD screen on the camcorder to view it. You should hear the audio you recorded and the Display icons/text will still appear.
If your camcorder is affected by this CCD issue, the picture will either be extremely distorted, or there will be no visible picture (just a blank LCD screen with the display icons still visible).