My creative zen nano plus turns on ok but then switches it self off for no aparent reason
I recently purchased a creative zen nano plus 512mb mp3 player and uploade music on to it then i was listening to the player when it turned off its self. i turned the player back on then after a short amount of time it switched it self off again. i changed the batterey but to no avail. please can someone give me a solution. kind regards richard goodwin
Re: my creative zen nano plus turns on ok but then...
I too have the same problem...when I try to turn it on it automatically turns off after the logo....actually I have read somewhere that this happened coz I used I new battery but dis is insane....really...****....I sent it back to them but they said that power supply damaged by user no warranty...
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If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause." Q. How to reset Zen v + http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
You could try reflashing the firmware onto the player. Go to www.creative.com and look for the support section. Search under downloads for firmware for your player and download that. Follow the instructions on the website.
goto here first: http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1
if all else failed goto here http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=ZEN+Nano+512MB&Product_ID=11518&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=14&y=13
Well, if you are new to the creative zen Nano plus, you may not have figured out how to turn it on. hold the play/pause button until the mp3 lcd screen lights up and that should work. if this is not the case i am sorry i cant help, but i also have a creative zen Nano Plus so i could find out for both of our benefits. i hope i helped!
Recommend you take a look at this Creative MP3 PLayers FAQ site first, it has a lot of info. BTW, I have the Nano (but not Plus) and I think the reset-switch hole they refer to is next to the USB connector on mine.
Go to the Creative Labs website
Back up your files on mp3 player
Try downloading the latest relevant drivers,firmware, and applications.
For example there is a firmware update from Aug 06 that has this fix:
* Resolves the issue of your player (battery level full) turning off, while playing a 128 kbps DRM-protected WMA file.
Download the file double click for installation and then restart your computer. Try it, this may solve the problem.
If not again consult the Creative Labs website for troubleshooting.
Recommend you take a look at this Creative MP3 PLayers FAQ site, it has a lot of info. BTW, I have the Nano (but not Plus) and I think the reset-switch hole they refer to is next to the USB connector on mine.