Cracked While Cleaning

I was cleaning my screen when i must have leaned too hard on one spot(it wasnt that hard) but must have been hard enough to crack it. Ive already got a new lcd on its way and ive contacted Lg uk about this and they informed me that there might be a replacement part for this . I dont know what part they are talking about but i may be under the false pretence that you can remove the glass cover thats covering the lcd and hey presto fixed. Its still under warranty as its less than one year old but they told me that since i broke it its not their problem. I understand this as i turned it off cleaned it on a flat surface and then turned it on to find it cracked so its not their fault and so i dont know what to do. ho hum. Any suggestions are much appreciated. Its about an inch in diameter and heres a link to view http://img243.imageshack.us/img243/5606/photo0012ki4.jpg

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624 Answers

I did that to a Toshiba laptop long ago, happens to the best of us. I think they?re referring to the LCD panel itself not a piece of glass you can replace. Usually the outer layer you can touch is a plastic/vinyl layer that covers the outer glass layer. Behind that is another sheet of glass and sandwiched in-between is the liquid crystal material. All of this is bound together as one unit and not repairable.

Posted on Dec 31, 2006

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