I cant put songs on my mp3!

When i try to put songs on my mp3 player.. it will sync. but it will not go on my mp3. what can i do?

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Jesus Colon

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First you will need to update your firmware to the most recent published firmware available by going to the manufacturers website. I have provided a link below: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Once you click on this link you will need to download and install the software by clicking on "Download Sansa Firware Updater" which is highlighted in red. Then you will need to follow the on screen instructions to make sure the process is completed as instructed. Once you have completed this step, try transfering the files into your MP3 Player. See if it will play them. If this does not work, try resetting your MP3 Player. You can reset your device by going into settings scrolling down util you see the "Reset All Button",it will ask you to confirm scroll to yes and select it. This should reset to your original factory default settings. Good Luck!

Posted on Jan 02, 2007

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