First you will need to update your firmware to the most recent published firmware available by going to the manufacturers website. I have provided a link below: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Once you click on this link you will need to download and install the software by clicking on "Download Sansa Firware Updater" which is highlighted in red.
Then you will need to follow the on screen instructions to make sure the process is completed as instructed.
Once you have completed this step, try transfering the files into your MP3 Player. See if it will play them. If this does not work, try resetting your MP3 Player.
You can reset your device by going into settings scrolling down util you see the "Reset All Button",it will ask you to confirm scroll to yes and select it. This should reset to your original factory default settings. Good Luck!
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Try letting your computer do the work .. If you are operating on a pc use Window Media Player to sync and download music to your player... First put the songs into your library .. connect your mp3 player to your computer and see if the Windows Media Player recognizes it.... If it does you are in business... highlight what songs you want.... right click ....add.... sync list.. when you get the songs you want on yer list sync the mp3 player and your done... hope this helps
If you simply just deleted the previous tracks that were on your mp3 player the computer might just reconize that they are still there and that it isnt necessary to put them on agian. if you try formatting your mp3 player it might help, or instead of sync your music to your mp3 player, there is always an alternative way, you could copy and paste them into the folders of your mp3 player.
Apple intended iTunes to be used to sync your ipod. There is a windows version available on www.apple.com/itunes
Also, if you are syncing songs, make sure they are in a compatible format. (ie not .wma files)
the best way to put music into the mp3 player is by using windows media player 10, click on sync and put all the songs you want in the sync list then click on start sync and it should sync properly without any problems.
I use Windows Media Player v11. Select the "Sync" tab, then you can list the songs that are already on the mp3 player, delete any that are not required, and put other songs on there by putting them in the sync list and pressing the "Start Sync" button.
Here's what happened: When you first synced your GoGear to Windows Media Player, you may have set up the automatic sync option. When this option is selected, Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically. It will even delete songs from your GoGear that were on there before. Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player. -Tha Mp3 Doctor