Help! my sansa wont turn on.. but the blue ring is still glowing

My sansa 260 has had the blue ring glowing and no screen for a while and I tried all the repair software and none of it worked because my sansa would not connect to my computer. I used the 15 second trick to turn it off, put it on hold then opened the back. Above the battery in the back is a black rectangle which was out a little so I pushed it back in took the battery out and put it back in and when i closed it and turned it on the screen was back! Works perfectly now

I was told to hold the menu/power button for 15 to 20 seconds and it should switch off. Then you can use it as normal. Try this.

AWESOME. I thought my Sansa e250 was "bricked" and totally useless, but this solution worked like a charm. Rose it from the dead & brought it back to life. I have every file back and in tact. Thanks a lot.

Omg......... thnaks that worked

Such an easy solution. Thanks.

I had my sansa since christmas and this was the first time i had this problem...thank you so much. I was so sad that it wasnt working b/c i love my sansa.

Yeah same here worked like a treat!

OH MY GOSH.. you are awesome. i just got my sansa today and i just hooked it up to my laptop and it went all blue. i tried this and it really worked. thank you :]

Dope thanks, i bought mine off a frend whats the cable you use to put in ur comp i need one

Omg thnk yu it really worked

OHMYGOSH THANK YOU SO MUCH LIKE HOLDING THE MENU BOTTON FOR LIKE 15 SECONDS OR SO ACTUALLY WORKED:) LIKE I WAS HAVING A PANIC ATTACK BUT THANK YOU SO MUCHH LIKE SERIOUSLYY. I JUST GOT IT YESTERDAY AND IT ALREADY DID THE WHOLE NOT TURNING ON THING.

Thank You So Much!!! It Worked!!! OMG!!! Thank You

THANK YOU! Just went into a total panic as my Sansa would not switch on and didn't know why!! Woo-hoo - was totally getting upset thinking yet another MP3 player down the drain!

I just purchase and sansa250 and I was unable to add songs on it but i was able to do it on another computer that detected it. But when i tried it again on the computer that didnt detect the screen went white. So I came online to get some solution on how to get it back running and i used the 15 to 20 sec hold on the power button and it worked thank god for computers where we can communicate with people with out having to call a suppoet line

Worked for me aswell....your a genious chrism

Oh my Gosh, you guys are awesome! This totally worked for me too!!!

I'VE BEEN LOOKING EVERYWHERE FOR THIS ANSWER!!! THANKS IT WORKED GREAT!!!

Worked for me!

I had the same problem and this really worked!!!

The following is not a solution:


I tried holding down the power button for 15 to 20 seconds, but this did nothing, except give me the message: "Battery is too low System shutdown." Once the e250 turned off, I plugged it into the USB cable. Unfortunately, instead of going through the process of turning on and connecting to my computer, it merely gave the black and white SanDisk logo screen, dimmed, got white at the top and bottom, went completely white, and then started at the black and white SanDisk logo screen all over again. I began having this problem yesterday after lightly sitting down on it. I would be rather disappointed if that was the cause of the problem, in knowledge of my weight (only 150 lb) and of the total abuse it has had in its year of use in my posession (I bought it new).

One of the first things I did when trying to fix this problem was deassembling, cleaning, and reassembling the device. In the past, I had taken the player apart to clean it, and I always successfully reassembled it.

I'll keep this page bookmarked, just in case some one adds something. (I know, I know, it's been a year since anyone posted anything.)

Wow! I had the same problem and this worked like a charm! THANKS A MILLION!