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Reconization of external harddrive on my computer

My computer does'nt show the folder in Explore when I connect my external harddrive to it. Although it makes the sound that it connect but its not showing any folder where I can open it to get to any of my data on the ext-harddrive. I all ready did the troubleshoot but non of that helped. Would you be so kind to help me with the problem I have. Thank you!

Posted by Erenst Visser on


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Have you removed it at anytime before, if so better putting back into same usb port, or firewire or try using another one. Assuming all drivers have been loaded for the HDD. See if the drive is recognised, go to My Computer, right click then manage, then look at disk management and see if it's there. If not there and you know your ports are ok, then there is a hardware fault.

Posted on Jan 16, 2007


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You might try the drive on another computer to see what result you get. If the same, I would try a repair operation on the HD to see if that helps the situation. Right-click the drive, click Properties, Tools, and run a repair. I don't know if you'll get that menu option.If not, I would next try Explore, This PC, Computer (at the top of the window), Manage, Disk Management and see if the drive is seen there, and whether you're offered a repair option.

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when you connect it to the computer, go to "my computer" and look for it as a 'device' like the harddrive on your computer would appear (Local Disc (C:) ) and open it like a regular folder - you may have to right click and select "explore" - this should show you the available files on the device and allow you to select the option of putting your music in the music folder itself.

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Here's two suggestions. (If your using Mac OS X 10.x)
Make sure external hard drives are to be shown by clicking "Finder" in the menu bar then "Preferences" and under the "Sidebar" section selecting "External Disks".
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Turn your computer on. Plug the external drive. It should show in My computer window. Explore the external drive (by clicking on its icon in My computer). Point and select all you want to copy (CTRL A selects All) CTRL C. ( all that is selected will be marked for copying). Go to folder where you want to copy the files. Open the folder and CTRL V.

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Have you try to right click the hard drive and click explore. more likely this will openif you can see the icon. the other way to access the external internal hard drive click start, click control panel, click administrator tools, click computer management, on the left hand side click disk management. All hard drive will show or appear and you can format, rename and do partition, the hard drive that you having a problem to open. You may choose primary or not to format. I hope this will help you to solve the problem.


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you have to right click on "my computer", select "manager".. there you can find and select "disk management"
in disk management you can find every drive connected to your pc.

there you will also see your external drive, and you can start to identify the problem (maybe problem with drive letter allocation, filesystem type..). start by rightclicking in the row of your disk to use the contextual menu.
i know it's just a starting point.. but you definitely a need little more troubleshooting.

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Open up the folder, right click and select 'Paste', the song will now be in the music folder ready for you to listen to when disconnected from the pc
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