When I try to print the printer pulls the paper only from the right side and not the left, so I get the "Paper Jam" message on the screen when the paper hasn't even totally left the tray yet. I'm wondering if this is because the paper may be to thin, but its been working fine for the past 2 months. I use Xerox Business Recycled Paper, 20 lb., 92 bright, 8.5x11 - 3R6296 paper. Any ideas?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You do not state the type of printer so it is difficult to give exact instructions, but I know what your problem is. Something is stuck in the paper path on the right hand side, hence the reason is skews to the left because the left side is able to advance and the right is hitting the obstacle. If your printer has a paper drawer, turn off the power, remove all cords and the cartridge. Pull out the paper drawer and then carefully stand the printer on it's back so that you can see where the paper goes as it comes out of the tray. You will likely find your problem right there. If you can repost with an actual model I can give you a much better idea of how to find a paper jam but these instructions should help you.
There should be a way to unlock one of the sides. Try taking out the toner cartridge and going in that way. If you can see the paper, get a pair of needle nose pliers and SLOWLY see if you can pull the paper out.
It sounds like the motor on the left side went out. If it's a brand new printer your best bet would probably be exchange it at the store or see if the manufaturer has a warrenty. If it's an older printer I probably wouldn't try to get it repaired, printers are getting cheaper these days and it probably wouldn't be much more to get a new one.
Usually this problem happens if there is something wrong with paper feed rollers which is inside the printer .
But to fix teh problem you can try this ---
take out ink cartridges, all the cables, power adapter (black rectangular box at the back) and papers from the paper feeder . Then take the printer in your hands, keep it like upside down and shake it for a while .Then keep it back in its position
Afetr 10-15 mins , install cartridges, cables, power adapter and just 1 sheet of paper on the printer . try to print somethg if still it dows same thg then it means that This is a time to buy a new printer on this christmas !!
Hi, please check if there is a paper jam or any obstruction inside that printer. Check also the platen lever or the left edge guide, make sure that paper is loaded correctly. Try printing again. If issue still present. Your printer needs to be send to service center.