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My kanguru mp3 player is frozen on locked (hold)

Posted by Allan Faulconbridge on

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Anonymous

  • 1 Answer

SOURCE: Sansa MP3 Player will not turn on

I had the exact same problem it was after I ran a new firmware update, it flashed on and then turned off and would not turn on or recognize the computer. Solution: Since i didn't have a mini screwdriver to take the battery out, I held down the menu and power button for 15 seconds let go and it powered right up and works great.

Posted on Jan 13, 2007

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Anonymous

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SOURCE: my mp3 player is frozen

i am going to try and help you...just take it to the store where you got it, or take it to radio shack and try to figure out the problem...mine is doing the same thing and i am severely mad at it so just take it to an electronics store

Posted on Apr 28, 2010

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please post this again as a comment to the previous thread since it's relevant. Is it possible that the computer is using the mp3 only as a flash drive? if so it's not unlikely that a defect is causing it to shut down when on it's own. I would do a firmware update, assuming it will reset some things and put them to order. but you really should take it to the shop if there's a chance for a warranty covering this Good luck

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