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Anonymous Posted on Jan 13, 2007

Loss of ethernet card after reset

To Clear a paper size error a reset was performed on the printer (what was done i do not know)but all the counters were reset but the net work interface has stopped working with the printer connected to the p.c. when an ipcconfig is performed the address of the printer is shown as 0.0.0.0 The factory reset of the 8100e interface does not work and the printer is in the factory settings mode! can any one help?

  • Anonymous Jan 19, 2007

    How do i set the ip address?

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2 Answers

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  • Master 624 Answers
  • Posted on Jan 23, 2007
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The duck, Before you proceed you need to know the static IP, Subnet Mask and Gateway address for this printer. Once you have them: -Enter the menu mode by pressing the + button -Press the + button till you come to the Network Menu. -Press the Enter button. You should now see TCP/IP. Make sure it says Enabled which is the default setting. -Press the + button till you come to IP address then press the Enter button. - IP addresses (for now) consist of four octets or four groupings of three numbers such as in this example *192.168.001.123*. Using the + or - buttons (+ counts up 0,1,2,3?.; - counts down 255,254,253?..) you are going to set the number of the first octet or in the case of the example *192*. Once you?ve set it correctly hit the Enter button. -Do the same for the other three octets. Hitting the Enter button after setting the fourth octet will set the new IP and take you back to the TCP/IP menu. - Press the + button till you see Subnet Mask and press the enter button. - Just like the IP address the Subnet Mast consists of four octets. Set the value to you needs just as you did with the IP address. Again when you hit the enter button after setting the fourth octet you will be taken back to the TCP/IP menu. - Again press the + button till you come to Gateway Address and hit enter. Enter the Gateway IP address exactly like you did when setting the IP address. Don?t forget to hit the enter button to set the address. You should now be at the TCP/IP menu again. -To exit the menu press the On-line button on the printer. Your printer should now be configured with you IP address, subnet mask and gateway address. As an added check I would go back into the menu by pressing the + button, going into the Information Menu and printing selecting the Print Menu Map option. Verify the setting we just made with what is printed out at the top of the page. If everything matches you?re ready to go! Let us know how it goes and please don?t forget to rate this posting.

  • Anonymous Jan 23, 2007

    Oops, I ment to post this on Ducks other question post. Click here to go there..... http://www.fixya.com/support/t131419-put...

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  • Posted on Jan 17, 2007
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U need to put the right IP again, do u know how to do it??? if don´t ask again.

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Solution #2 WORKS! Just when you use the #clear option.. select "ALL" it will reset everything but all you have to do is simply re set the paper size to letter as it seems to default to A4 size once it re-initializes. What a nightmare this was..
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