Question about Creative Labs ZEN SLEEK MP3 Player
Just got a Zen Sleek from a friend who didn't want it anymore. I had a zen touch before so i thought they used the same software (Mediasource). But now my computer cant read anything on my mp3 player. It reads that there is somehting in the USB but i cannot access my mp3 player through any program. help!
Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
Posted on Feb 12, 2008
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