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freezing at refresh database means there is a wrongly formatted or corrupt file tht you are attempting to put on your mp3 player. to fix this you simply delete whatever corrupted file it is. i, personally, had to go to settings on the mp3 player and at the bottom of the list is "format", i had to format which deletes all ur songs but fixes freezing problem. u only have to do this if you dont know what song is freezing it. if you do know, then you can go into your mp3 file folder under my computer( removable E:) and delete the song from there or you can delete it from your mp3 player via windows media player. to be ensure tht it never happens again you should just put each song on 1 at a time, disconnecting it after every 1, if it freezes again you know what song it is and you can simply delete it. i know this seems like it would take 4ever, but having to go back through and reformat every sinmgle time this happens would take even longer, so just stick with it. hope this helps
Same problem delete a couple of songs up to 6 mg or 10 whatever then allow to refresh then download your songs back in the music file. the sansa needs some memory to know it has the sdcard in it...
Go to my computer scroll to sansa and open the media folder and open each sub folder and delete manually then delete the folders themselfs then format a couple of times hope this works Start over put new songs on it
Hi try this for me see if you can put your mp3 into recovery mode if it goes into recovery mode then i tell you what you need to do next ok follow these instructions 1. with mp3 off switch lock button to on position 2. press and hold rec button on left hand side 3 whilst holding down rec button switch mp3 on this should now be in recovery mode let me know if you get this far ok
that's the problem with all MP3 players, when it's overcharged, it will corrupt the songs maybe because to malfuncion the system. The best solution is to redownload the songs that were lost OR if you have back up of those songs on your PC, much better..
If your SanDisk is locking up try holding the power button down. It will force it to shut down. If you continue to get that error you probalby need to update/reload the firmware. Check out the sandisk.com website. Go to the music and video link and then select forums under support. If memory serves me correctly I had to download the file to my PC and then copy it to my Sandisk to get it to load. I lost all my songs but it fixed the problem.
Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.