Question about Tektronix Phaser 860 Thermal Printer

1 Answer

White stripes evident each time the printer is started up from cold

Hi I have a Phaser 850 but I am sure it is not too different from the 860. Each time it starts up it has white stripes vertically on the printed pages and I have to select the Elinate White Stripes option on teh Help menu usually at least two tiimes, sometimes three. Surely this is not normal? I would have thought that the startup (which includes a cleaning routine I think) should sort this, esepcially as it takes up to 15 minutes to warm up ready for use. I have replaced the light blue maintenance tray roller recently and this doesn't see to have had any effect on the problem One it is warmed up and has had the EWS routine run two or three times it is fine How can I sort this please? Thanks David

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Gary

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Those solid ink machines are designed to be left on 24 hours a day, 7 days a week. (it uses about $20 in ink to turn on each time)

When turned off the printhead nozzles can get clogged up with dry ink, which causes white stripes. Running the eliminate light stripes routine purges the printhead (using another $10 or $12 in ink). When it becomes a continuous problem the printhead needs to be replaced....very expensive and time to get a new printer !

Posted on Jan 22, 2009

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1 Answer

This started out as error 5200. Now, my Canon MX340 printer isn't connecting to the computer. The computer acts like the printer hasn't been installed. I tried to remove the printhead and restart...


Issue: How do I align the print head?
Solution: Perform a Print Head Alignment (Windows)- MX340

Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. The procedure for performing print head alignment is as follows:

alignike.gif Print Head Alignment

  1. Open the printer driver setup window
    • In Windows Vista, select the Start menu -> Control Panel -> Hardware and Sound -> Printers.

    • In Windows XP, select the Start menu -> Control Panel -> Printers and Other Hardware -> Printers and Faxes.

    • In Windows 2000, select the Start menu -> Settings -> Printers.


  2. Right-click your model name icon, and then select Printing Preferences from the displayed menu.

    The printer driver setup window appears.

  3. Click Custom Settings on the Maintenance tab.
    The Custom Settings dialog box opens.

  4. Check the Align heads manually check box.

  5. Click Send, and click OK when the confirmation message appears.

  6. Click Print Head Alignment alignike.gif on the Maintenance tab The Start Print Head Alignment dialog box opens.



  7. Load three sheets of A4 size or Letter size plain paper into the rear tray (3).

    t_10410ce_mx34014.jpg

  8. Execute head alignment Make sure that the machine is on and click Align Print Head.
    Follow the instruction in the message.

  9. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern1.gif

  10. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

      vertical_ab.gif
      (A) Less noticeable vertical white streaks
      (B) More noticeable vertical white streaks

    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.

      horizontal_ab_black.gif
      (A) Less noticeable horizontal white streaks
      (B) More noticeable horizontal white streaks

  11. Confirm the displayed message and click OK.
    The second pattern is printed.
    Important: Do not open the Scanning Unit (Cover) while printing is in progress.

  12. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.

    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern2.gif

  13. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

      vertical_ab.gif
      (A) Less noticeable vertical white streaks
      (B) More noticeable vertical white streaks


  14. Confirm the displayed message and click OK.
    The third pattern is printed.
    Important: Do not open the Scanning Unit (Cover) while printing is in progress.

  15. Check the printed pattern
    Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes.

    Clicking the patterns with the least noticeable horizontal stripes in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern3.gif

  16. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white stripes.

      horizontal_ab_cyan.gif
      (A) Less noticeable horizontal white stripes
      (B) More noticeable horizontal white stripes
Note: To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.

Aug 11, 2011 | Canon PIXMA MX340 Wireless Office...

1 Answer

I have light vertical stripes on a dark picture and dark stripes on lighter colored pirctures. I have cleaned the head about 15 times and it is worse now than before. I am wasting ink and getting nowhere....


Have you checked the maintenance kit? Is the white roller badly contaminated? The mylar blade dirty?
If that is ok, then you may have a bad print head.

Mar 10, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Printer error 15.004.45.433219 on Tektronix Phaser 860dp


Hi juniorgona:

15,004.45:
TCD_THERMISTOR_
SLOW
Most likely cause is a failed drum heater. The head to drum gap
should only be checked or adjusted on the Phaser 840. The
Phaser 850 and 860 have a pre-adjusted head.

Hope that this helps.

Apr 08, 2009 | Office Equipment & Supplies

1 Answer

Error xerox Phaser 8200 15004,45:12318


Hi erniec420:
Hope that this helps.
15,004.45:
TCD_THERMISTOR_
SLOW
Most likely cause is a failed drum heater. The head to drum gap
should only be checked or adjusted on the Phaser 840. The
Phaser 850 and 860 have a pre-adjusted head.

Apr 03, 2009 | Xerox Phaser 8200 Laser Printer

1 Answer

Error 15 004 45 37888


From the service manual:

15,004.45:
TCD_THERMISTOR_
SLOW
Most likely cause is a failed drum heater. The head to drum gap
should only be checked or adjusted on the Phaser 840. The
Phaser 850, 860, and 8200 have a pre-adjusted head.

In other words, you need to replace the drum heater.

Thanks and please take a moment to rate as fixya.


Mar 13, 2009 | Xerox Phaser 8200 Laser Printer

1 Answer

Where in Belgium Europe can I find Heating halogen ligths for a 8200 phaser printer.On the old continent we use 220 volts. Xerox asks 200? plus a heavy repair fee ... Thanks for help


If you are able to do the repair yourself, then remove a lamp from the preheater assembly and look at the voltage and wattage on the bulb itself...on some there is also a lamp part number.

you can also order a repair kit from e-bay. The same lamps are used in the Phasers 840, 850, 860 & 8200

Here are 2 links that have what you need (if the internal voltages for the printer are the same in europe as in usa):

http://cgi.ebay.com/Xerox-Phaser-840-850-860-8200-Drum-Heater-Repair-Kit_W0QQitemZ230320054253QQcmdZViewItem?hash=item230320054253

http://cgi.ebay.com/XEROX-PHASER-860-PREHEATER-ASSEMBLY-650-4228-00_W0QQitemZ350139954330QQcmdZViewItemQQptZCOMP_Printers?_trksid=p3286.m20.l1116

Dec 14, 2008 | Xerox Phaser 8200 Laser Printer

1 Answer

I have a Phaser 8400 printer that needs to be repaired. Where are your authorized service stations in my area (Miami, FL 33142)?


Here you go
clear.gif UNITED DATA TECHNOLOGIES INC
8825 NW 21ST TERRACE
DORAL, FL 33172
Phone: 305-882-0435
Fax: 305-882-0436
Products Serviced: Phaser 8200, Phaser 860
map_en-us.gif

clear.gif MONARCH ELECTRONICS INC
SUITE 319
1440 79TH STREET CAUSEWAY
NORTH BAY VILLAGE, FL 33141
Phone: 305-866-1885
Fax: 305-865-8087
Products Serviced: Phaser 6120, Phaser 8400, Phaser 8500, Phaser 8550, Phaser 8560, WorkCentre C2424
map_en-us.gif

depot_logo_small.gif IT SOLUTIONS
7210 NW 58TH ST
MIAMI, FL 33166
Phone: 305-513-0059
Fax: 305-513-0062
Products Serviced: DocuPrint 4508, DocuPrint N2025, DocuPrint N2825, FaxCentre F110, Phaser 3150, Phaser 3400, Phaser 5400, Phaser 5500, Phaser 560, Phaser 6200, Phaser 6250, Phaser 6300, Phaser 6350, Phaser 740, Phaser 7400, Phaser 750, Phaser 780, Phaser 8400, Phaser 850, Phaser 8500, Phaser 8550, WorkCentre C2424, WorkCentre PRO 423, WorkCentre PRO 423/428, WorkCentre PRO 428
map_en-us.gif

clear.gif LASER PRINTER SOLUTION / FIX A FAX CORP
7240 NW 31 STREET
MIAMI, FL 33122
Phone: 305-471-0093
Fax: 305-471-0113
Products Serviced: Phaser 6200, Phaser 6250, Phaser 6300, Phaser 6350, Phaser 840, Phaser 8400, Phaser 8500, Phaser 8550, WorkCentre PE120, WorkCentre PE120I
map_en-us.gif

clear.gif P M E INC
SUITE 130
10800 NW 21ST STREET
MIAMI, FL 33172
Phone: 305-994-9222
Fax: 305-994-9922
Products Serviced: CopyCentre C20, DocuColor 2006, DocuPrint 4508, DocuPrint 4512/4512N, DocuPrint N17, DocuPrint N2025, DocuPrint N2125, DocuPrint N24, DocuPrint N24/N32, DocuPrint N2825, DocuPrint N32, DocuPrint N3225, DocuPrint N40, DocuPrint N4025, DocuPrint N4525, DocuPrint P1202, DocuPrint P1210, FaxCentre F110, FaxCentre F116, N2025/N2825, N2125, N3225/N4025, N4525, N4525, Phaser 1235, Phaser 2135, Phaser 3150, Phaser 3200MFP, Phaser 3400, Phaser 3450, Phaser 3500, Phaser 4400, Phaser 4500, Phaser 5400, Phaser 5500, Phaser 560, Phaser 6100, Phaser 6120, Phaser 6200, Phaser 6250, Phaser 6300, Phaser 6350, Phaser 7300, Phaser 740, Phaser 7400, Phaser 750, Phaser 7700, Phaser 7750, Phaser 7760, Phaser 780, Phaser 790, Phaser 8200, Phaser 840, Phaser 8400, Phaser 850, Phaser 8500, Phaser 8510/8560MFP, Phaser 8550, Phaser 8560, Phaser 8560MFP, Phaser 860, WorkCentre C2424, WorkCentre M20, WorkCentre M20I, WorkCentre PE120, WorkCentre PE120I, WorkCentre PE16, WorkCentre PE220
map_en-us.gif

clear.gif ADVANCED BUSINESS COMPUTERS
1523 NW 89TH COURT
MIAMI, FL 33172
Phone: 305-477-2320
Fax: 305-477-3735
Products Serviced: Phaser 4400
map_en-us.gif

Oct 01, 2008 | Xerox Office Equipment & Supplies

1 Answer

Xerox Phaser 8400N Printing Stripes


When you go into the eliminate light stripes there is also a mode called Jet Substitution. You can sometimes bypass the bad jets.
If that does not work then the print head will most likely need to be replaced.
You can replace the printer for less than the cost of a print head normally..

Jul 08, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 860 Printer posting a paper jam at start up.


Sounds like printhead needs replacement.
Moving these printers without cool down is known to destroy printheads and of course wax goes everywhere and then everything else fails.Think about replacement

Jul 02, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Phaser 860 error code 07.003.45:116163


It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.

Nov 12, 2007 | Tektronix Phaser 860DP Thermal Printer

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