Question about Palm Zire 71 Handheld

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Palm Zire 71 Display Problem

While playing Super Solitaire, my display suddenly changed to to a dim gray backlit dsiplay with a two light green vertical bands. It is completely locked up, won't turn off even. I am hoping the battery will eventually drain, and the PDA will work properly on restart. Any ideas?

Posted by scott crogg on

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Wizard Prang

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If a hard reset does not fix the display, you have a hardware problem.

Posted on Jan 25, 2008

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If you slide your Zire up as if you are using the camera, there is a reset hole in the back that you can poke a needle or pin into to have it do a "reboot" which will not lose data.

Not sure why the display changed.

Posted on Jan 07, 2008

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Confirm that both the cradle and the PDA ports are clean and free of dust or dirty.

Also, check your AC wall adapter to confirm that is working. The output should be +5.0 volts DC. Any repair shop has a multimeter need it to check it in no time.

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Best regards,


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Best regards,

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No display


Hello LyMaBa

Do you have an SD card inserted in the PDA?

If so remove it and restart your PDA.

Did the problem go away. If so, please, go HERE for the Zire 71 Expansion update or HERE for the SD/SDIO update.

You can find all the manuals for the Palm Zire 71 PDA HERE.

If you don't have a SD card inserted, you might want to try performing a WARM RESET of your PDA. Youtube has a video on this process HERE.

You can find instructions HERE for performing a reset ("warm" or "hard") on your Palm PDA.

You can find other software, info, downloads, etc.
HERE for your Zire 71.

If performing a "warm" reset doesn't work, try performing a "hard" reset.

*** WARNING!!! ***
YOU WILL loose ALL of your data on the PDA by performing a "hard" reset so make sure it's data has been synchronized w/ your computer software (Palm Desktop, Microsoft Outlook, etc).


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Check out the picture at the following link: http://www.palm.com/us/images/support/kb/articles/hs/30113_Zire71.gif

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