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Most sets its done in the setup menu--select if cable or antenna and then select auto program, set will scan and store all available channels it can find.
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If when You scan, and you don't get at least one channel, it will keep showing You this message! look at screen it will show new channels! if no new channels check to make sure your coax is hooked up good, also make sure you are using right setting if outside antenna, select antenna, if cable select cable for your source!
I'm not sure why your TV wants you to do that, but you would have to use the TV remote. You're Direct TV box is responsible for your channel lineup, and I would be using the component or HDMI connections to get the best picture, not the RF or coaxial connector.
This is for basic cable TV. If you have basic cable, go ahead and let it scan channels. If you have digital cable or anything else and use a INPUT or HDMI or RCA to watch TV then just ignore the scan channels prompt as you have a cable box that handles all that for you.
Make sure there is a transmitter "on" somewhere along the way, otherwise it would not stop scanning. Try keeping the PTT pushed on the other set whilst you scan.
After scanning the box should save the channel automatically. If the box does not save the preset after scanning channels, then it is probably faulty. Some box has a pinhole reset button at the back, if you have this reset button keep it pressed with a pencil for 10 seconds to reset the freeview box. If it does not work, the nbox is probably faulty.
With freeview you only pay for few scrambled channels, the most of them are free and do not need any additional fee.
Freeview is not available in all areas, check that you have freeview in your location, and that aerial is well connected to the box, otherwise not finding channels is normal.
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