If you open the little thin plastic door (right next to the LCD viewing screen when the LCD viewing screen is closed), you'll be able to plug in your charger. if you still need help, email [email protected]
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it might be the battery, i had the same problem with my netbook the charger is ok but the battery died i can use it if it is plugged even if the battery is dead.you can tried taking the battery off the netbook if it turns on the charger is ok.
Lets solve this, one question at a time ....
First your batteries are not charging,This may be because of it siting for too long without a charge.The batteries may be so dead that your charger cannot reconize them. dontlosse hope there are ways to check your batteries and charger with out spending alot of money on a tech coming over.
1) Unplug and remove your batteries from the chair
2) Find your self a charge that trickle charge
(Note: If you have a batterie charger ,trickle charge is the lowest set charge)
3) Trickle charge each batterie to about 50%
4) Install batteries back on to chair
5) Plug in chair charger
The chairs charger should come on ,and that right there tells you that you have a good charger!
The batteries that came with this chair are not bad and are considered ok to use .These type of batteries are what you call maintenancebatteries ,which your always having to check if the leaking or need water.The gell type batteries are what they call non-maintenance.That you dont have to always look after but are more money.Thats why they recommend the gells so that the user doesn't have to work on there chair.
Plug it into mains without battery.
Put the battery(s) into place. If batteries OK (but need charging) it will begin charging. If batteries very low it will cut off. If batteries charged it will charge only 1 - 10s.
all chargers show a light of some colour when charging , green or red , depending on make of charger , when the battery is fully charged the unit monitor this and automatically switch of to stop from over charging , a safety feature that has to built in for safety reasons ,