I dropped it on the cement and the lens got stuck out. When I turn it on it just says lens error and I can't do anything like look at my pictures. What can I do?
An expert who has achieved level 2 by getting 100 points
First go to confession, YOU HAVE SINNED
Then call Nikon they have free assistance
Posted on Feb 11, 2015
I banged mine around several times and tried to force the retractable lens in and out. Neither of these things worked. I finally thought "what the heck it's broken anyway" and used a bobby pin to try to force the outer lens cover off. After applying just slight pressure it unjambed the lens cover and it works fine now.
Posted on Jun 17, 2007
Oh, I am so happy to have found this site! I banged mine gently as well, and the lense went right back in! My husband was convinced I had broken this camera and it was a loss...Ha Ha, Thanks everyone.
Posted on Apr 15, 2008
I tapped the camera and forced the lens in and out and the lens suddenly retracts. Now the camera is working fine and no more lens error message.
Posted on Aug 30, 2007
I did the same thing....softly banged it around and LO AND BEHOLD..it worked!! I would never have thought to do this without those posts and this website! Thank you thank you thank you!!
Posted on Jul 12, 2007
I got a ViviCAM 3710 in the A&P "fresh" market 2 years ago and it outlived so far 2 of those lousy Nikon Coolpix cameras. The ViviCAM doesn't have a zoom lens. They're extremely sensitive (especially Nikon's) to the tiniest grain of sand getting into the mechanism and there is no apparent way to safely open the camera to clear it. Once it jams like that the answer is to throw away the camera and get another one but this time get one either a different brand i.e. Kodak or at least with NO zoom lens. If you get one w/ zoom lens get one without one for general use and only use the zoom lens one for very rare special occasions like Weddings or family portraits, or understand that the Nikon camera costs about $150 per year (that's how long they last).
Posted on Jul 10, 2007
I second the motion for having your mom bang it around a bit. My mom tapped it on some newspapers so the impact was softened. Yay mom!
Posted on Jun 07, 2007
The lense is probably jammed. Just try jiggling it. That's what my mom did and now it works just like it used to.
Posted on Jun 03, 2007
Get it fixed. if you have a warranty, use it. if not, check with whoever you bought it from and ask them. you might have to pay, so get $$$.
Posted on May 07, 2007
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I dropped my Nikon Coolpix L10 Digicam. the lens got stuck up and reads "lens error." Please help.
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