Here is a real answer that may give you some insight. A lyra is a hard drive player and you must treat it like a hard drive. Run a scan disk check or some virus soft ware. Maybe even reformat it and down load and reinstall updates. However, if it is like mine and not allowing you to access anything on it to be able to fix it, then i guess we will have to get another one. RCA is under a new name since a few years ago. The new company is Thompson Inc. These people assumed RCA's name but give **** customer support.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try to refresh database. It's probably already deleted. It happened to me too, there were some files that weren't invisible for computer but were visible for the device. If you refresh it, it will show the same computer does. (That option is made for such cases, your database is damaged/corrupted.)
If the file system is corrupted, you have put files into the wrong folders. To fix it, simply copy over all of your files from the mp3 player to your computer, format the mp3 player, then synch the files back onto it.
Please try to format the player as formatting it will likely correct the issue. Formatting will destroy all data on the player and get rid of any corruption. You would need to right click on the removable disk icon under My Computer and choose format, we recommend using the FAT file system.
The two ways i know how to reset would be to remove the battery or hold down the power button for 20 seconds.
I got rid of the problem on my own, please read below how I solved it. Basically, the partition of hard drive was still there but with corrupted data about its files indexes. With a free HDD rescue tool I was able to identify the partition and fix the problems regarding its corrupted indexes (file allocation table and toc). After fixing the problem, the device became fully working and there's no data loss.
You can try reformatting your player, which would free up nearly all of your disc space and get rid of any files you don't want. But, remember that the Lyra has system files that it needs in order to run.
The reformatting won't get rid of those, and I wouldn't recommend trying to delete them manually.
Hope this helps!