Digi 002 Rack FireWire-based Pro Tools LE External Sound System Logo

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chArles haynes Posted on Dec 28, 2006
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Unable to locate the unit on my G5

I have a Digi 002 rack that has just developed a problem. When I turn it on I here switching internally (like the sound I hear on startup when the lights cycle down from 96 to 44.1). This happened several times, and I was able to restore operation by turing off the unit and turing it back on.

  • Xtinasworld Jan 03, 2008

    I've been using this unit for 3 or 4 years without a problem, as recently as last night. This morning I flipped it on and the mute button lights up, the 44.1 light blinks once or twice, I can hear the internal clicking like it's looking for the FW/1394 connection...and then it just keeps clicking. Do I have the same power supply/DC harness problem? I have a huge deadline using this as a central tool beginning tomorrow---please help!

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  • Posted on Nov 06, 2007
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It's the power supply / DC Harness issue. A well known fault with the Digi 002.

Two things you can do:

Call Digidesign. They'll overnight you a new power supply and DC wiring harness free of charge, as well as installation instructions. They might also still be willing to do the repair for you (also free of charge), but that means you'll have to ship the unit to them, which will take considerably longer than the DIY approach.

Or, if you're REALLY stuck and you need to get back up and running RIGHT NOW (okay, within 30 minutes or so), you can disassemble the 002, pull the DC harness and clean the contacts with some Caig DeOxit, then apply a bit of ProGold, then put it back together... chances are that will clear up your problems and allow you to finish the session. :)

There are some good instructions on how to open up the 002 and what to treat over on the Digidesign User's Conference (http://duc.digidesign.com/postlist.php?Cat=&Board=UBB32&page=0&view=collapsed&sb=5&o=7) , but I can't locate them at the moment. But if you ask over there, I'm sure someone can refer you to the correct post. :)

I got one of the very first 002's in N America three years ago... and it worked fine for the first couple of months, then had the wiring harness issue... and Digidesign replaced it (via overnight delivery) and paid for the return of the defective unit. About a week ago, it went out again, This time, I got the replacement parts (including a small amount of the Caig chemicals :thu: - although I already had those on hand) overnighted to me. The install isn't all that difficult, but the placement of some of the locking tabs on the connectors is a bit difficult to deal with. Just go slow and don't force anything... a small screwdriver will help in "unlocking" some of those tabs. :)

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