Not printing My mother purchased this printer and has nothing but problems. It is now not allowing her to print (all she wants is black and white) because this printer is deciding that there is no ink in the color cart. There is ink in all of the cartridges, and there seems to be no way to clean them b/c the error message pops up saying there's no ink. Is there any program that has been written to fix this notorious problem that the class action suit has not fixed? Is there any way to bypass the color cart. to use only the black cart.? thank you Max

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If any one of the ink cartridges are not being recognised then the c64 and c84 will not print. Either as mentioned in the other solution the cartridges have not been correctly chipped if non genuine; or you should replace with Genuine Epson cartridges. Also you can try disconnecting the printer from pc, uninstalling the printer software. Restart pc, install printer driver, then re-connect printer when prompted; to ensure that its not a software fault.

Posted on Dec 31, 2006

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In "Printer and faxes" right click the printer icon go to proerties and select the advanced button, you should be able to set the printer for text only and it should also have Greyscale option. If the printer is not recognising the cartridges, this only happens on refilled or "Compatible" type cartridges. If they are epson (proper) cartridegs take them back and get an exchange as they are not correctly chipped.

Posted on Dec 31, 2006

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