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Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Ice maker chute door

When trying to dispense ice, the door for the ice chute doesn't open to release the ice. We can reach in and open it to release the ice, but would rather it work as intended. :-) Might also help if we could look at a technical (rather than user) manual for the parts and assembly. Thanks

Posted by Glen Hogue on

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  • 237 Answers

Here's a location for a schematic to let you see what's all inside there. http://www.partselect.com/Schematics/Whirlpool/VM1P3RPM.gif

Posted on Dec 29, 2006

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Water dispenser works ice maker works but no ice through dispenser

If your refrigerator's ice maker is working, but no ice is dispensing through the dispenser, there are a few possible causes and troubleshooting steps you can try:
  1. Check the ice chute: Make sure the ice chute is clear of any ice obstructions. Sometimes, ice can get stuck in the chute, blocking the flow of ice to the dispenser. Use a plastic utensil or a straw to clear any ice buildup or debris in the chute.
  2. Inspect the dispenser mechanism: Open the dispenser area and check if any part of the mechanism is obstructed or damaged. Look for any ice blockages or misaligned parts that may be preventing ice from being dispensed properly. Clean or repair any issues you identify.
  3. Verify the dispenser solenoid: The ice dispenser is usually operated by a solenoid that controls the release of ice from the ice maker. Ensure the solenoid is functioning correctly by listening for a clicking sound when you press the ice dispenser paddle. If you don't hear a click, the solenoid may be faulty and require replacement.
  4. Check the dispenser motor: The dispenser motor is responsible for activating the auger that pushes ice through the chute. If the motor is not functioning properly, it may need to be replaced. Test the motor by activating the ice dispenser and listening for any humming or buzzing sounds. If you hear the sound but the auger is not turning, the motor may be faulty.
  5. Inspect the ice bucket: Ensure that the ice bucket is properly installed and seated in the correct position. Sometimes, if the bucket is not aligned correctly, it can prevent ice from flowing through the dispenser. Remove the ice bucket and reposition it securely.
  6. Check the water supply: Make sure the refrigerator has a steady water supply. If the water supply is interrupted or the water filter is clogged, it can affect the ice production and dispenser functionality. Check the water line and replace the water filter if necessary
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THE ICE MAKER PRODUCES LOTS OF ICE HOWEVER WHEN I PUSH TO DISPENSE ,ICE COMES DOWN THE SHOOT BUT DOOR WILL NOT OPEN TO RELEASE.tHE WATER FEATURE WORKS FINE ON THE FRIDGE .i HAVE REPLACED THE DOOR SEAL BUT...

There is a small motor on the outside of the freezer that you can see if you look up inside the door opening for the water and ice. It may be a silver color and is not very big. On a Whirlpool it is between the ice chute and the water outlet. Also, sometimes the ice chute door freezes shut.
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Try using cube ice to see if this helps. The occasional cup of cubes will dislodge stuck ground ice in the dispenser.

ABOVE ALL BE CAREFULL THE GRINDER CAN CUT YOUR FINGERS OFF. ELECTRIC SHOCK IS A DANGER AS WELL.
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Post back if you need more help.
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