When trying to dispense ice, the door for the ice chute doesn't open to release the ice. We can reach in and open it to release the ice, but would rather it work as intended. :-)
Might also help if we could look at a technical (rather than user) manual for the parts and assembly.
Thanks
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If your refrigerator's ice maker is working, but no ice is dispensing through the dispenser, there are a few possible causes and troubleshooting steps you can try:
Check the ice chute: Make sure the ice chute is clear of any ice obstructions. Sometimes, ice can get stuck in the chute, blocking the flow of ice to the dispenser. Use a plastic utensil or a straw to clear any ice buildup or debris in the chute.
Inspect the dispenser mechanism: Open the dispenser area and check if any part of the mechanism is obstructed or damaged. Look for any ice blockages or misaligned parts that may be preventing ice from being dispensed properly. Clean or repair any issues you identify.
Verify the dispenser solenoid: The ice dispenser is usually operated by a solenoid that controls the release of ice from the ice maker. Ensure the solenoid is functioning correctly by listening for a clicking sound when you press the ice dispenser paddle. If you don't hear a click, the solenoid may be faulty and require replacement.
Check the dispenser motor: The dispenser motor is responsible for activating the auger that pushes ice through the chute. If the motor is not functioning properly, it may need to be replaced. Test the motor by activating the ice dispenser and listening for any humming or buzzing sounds. If you hear the sound but the auger is not turning, the motor may be faulty.
Inspect the ice bucket: Ensure that the ice bucket is properly installed and seated in the correct position. Sometimes, if the bucket is not aligned correctly, it can prevent ice from flowing through the dispenser. Remove the ice bucket and reposition it securely.
Check the water supply: Make sure the refrigerator has a steady water supply. If the water supply is interrupted or the water filter is clogged, it can affect the ice production and dispenser functionality. Check the water line and replace the water filter if necessary
There is a small motor on the outside of the freezer that you can see if you look up inside the door opening for the water and ice. It may be a silver color and is not very big. On a Whirlpool it is between the ice chute and the water outlet. Also, sometimes the ice chute door freezes shut.
When you push the lever to dispense ice, can you hear the motor running? If not, that motor might be dead and not turning the auger, which would be your problem.
If you can hear the motor and auger turning, the chute or the opening in the ice maker might be clogged up with ice. Clean the entrance to the ice maker and the chute in the freezer door and that should fix your problem.
I believe in your case the ice maker part number WR30X10093 being electronic with the control board in the front is the problem. I think the control board behind the front cover of the ice maker may have corrosion and causing the ice maker to malfunction. You can try disconnecting the set of wires to the coil on the water control valve and see if the water stops or turn off the ice maker first and try disconnecting the coil wires later. It has to be the control board or the water control valve part number WR57X10032
In some cases, living in an area with extreme humidity, the ice dispenser door can stick open ( a small flap in the chute that delivers ice into the glass). This can cause a problem. The grinder in the dispenser sounds like it is frozen. Try using a HEAT GUN (hair dryer) on a low setting to defrost the dispenser DO NOT TRY TO MELT THE PLASTIC! Or a quicker solution, Unplug the refrigerator and pour water thru the dispenser CAN BE A MESS try to catch in a bucket or pan. Remove the dispenser from the door clean and dry as necessary and reinstall.
Try using cube ice to see if this helps. The occasional cup of cubes will dislodge stuck ground ice in the dispenser.
ABOVE ALL BE CAREFULL THE GRINDER CAN CUT YOUR FINGERS OFF. ELECTRIC SHOCK IS A DANGER AS WELL.
the actuating paddle that you are depressing to dispense ice actually pushes the door open at the top of the dispensor, soundsas if thered an issue withthe actuator arm
I have a GE Profile PSW26P Stainless Steel Side by Side refrigerator that makes plenty of ice but will not dipense when the lever is pushed. The dispenser makes not sound when engaged. What do you think the problem is.
Open the freezer door and look down the ice chute while you shine a flashlite up the dispenser cute from the outside. If you see light around the chute door, it needs to be replaced or something is wrong with the mechanism. The problem you describe is almost always air leakage around that flap. Post back if you need more help.
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