Try changing the autoloader SCSI ID and the tape drive SCSI ID at the front panel:
Use this option to view or change the SCSI IDs used by the autoloader. The autoloader occupies two SCSI
IDs, one ID is assigned to the autoloader and the second ID is assigned to the tape drive.
The default SCSI ID for the autoloader's SCSI controller is 0. The default SCSI ID for the tape drive is 5.
You only need to change a SCSI ID if there is another device, or devices, already assigned to these IDs.
NOTE: This option is primarily used if the autoloader is in an error state. However, any
backups that have not been verified as complete should be considered lost.
NOTE: If you changed the SCSI ID, you may also need to cycle power on the host
system and reconfigure your backup software before you can use the
autoloader. Consult your hardware and software manuals for more information.
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Use hirens boot disc look for programme in hard disc tools called test disk.it will check and repair mft which should then allow the drive to be seen and then fix errors.failing that route try and get spin right which will fix bad blocks.
As I understand it, the SNC is basically a Fibre/SCSI Bridge... and what you are seeing is the FC light being on means that the SNC is connected to the Fibre SAN... but there drives aren't connected to the bridge. Check out http://downloads.quantum.com/scalar/S24/omUsersGuideSNC4000.pdf for information on how to connect to the SNC and run the discovery process. You'll most likely have to connect via serial connection, and the document I included does a great job of discribing that process. I'd suggest that you request an IP Address from your IT folks beforehand, so that you can configure it on your IP Network whaile you're at it.