Philips GOGEAR SA6045 MP3 Player Logo
Posted on Nov 23, 2008
Answered by a Fixya Expert

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My laptop dosent recognize my phillips gogear SA60XX

I cannot even bring the device up it says it is not troubleshooted and i need 2 install but but i dont have a cd or nothing it was a gift

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Nov 25, 2008
ThaMp3Doctor
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Joined: Feb 04, 2008
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You can get the installation software from Philips website. Some laptops have a USB 1.1 port, which does not have enough power to support an Mp3 player. If the laptop USB port is definitely a USB 2.0 port, then hold in the volume + button on the Go Gear before connecting it to the laptop to see if you can force recognition.

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1helpful
1answer

When i turn on mp3 player it says phillips for a minute then says file system error then shuts off then i hook it up to the computer and the phillips thing dosent come on its like its not hooked up but...

Hello.
Welcome To Fixya Community.
Glad to Help You Sir ^^

Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:

  1. Download the attached zip file into a temp folder of your PC
  2. Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
  3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
  4. Connect the GoGear to the power supply with the AC/DC adapter.
  5. Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
  6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
  7. Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
  8. The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.
Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.



Downloads:
HDD6320_6330_DM_WEB_EN​G_5_2.zip
Additional Help:
Philips GoGear Jukebox HDD6330 Manual Guide

Thank You for Using Fixya
Please Don't Hesitate asking me If you need any Further Info.
Good Luck


6helpful
2answers

MY PHILIPS GOGEAR STARTS UP AND FREEZES AND JUST DISPLAY A MESSEGE SAYING (WAIT FOR USB CONNECTION) CAN SOMEONE HELP ME?

I found this on page 55 of my owner's manual.
My GoGear MP3 Player was frozen, wasn't being
recognized by my computer and this worked for me.

Follow these steps exactly:

1 Reset your player first by inserting a pin or sharp
object into the reset hole at the back of the player.
2 Launch Philips Device Manager from Start > Programs >
Philips Device Manager. Select the Repair Tab.
3 While pressing the Vol + on your device, connect it
to the PC.
4 Confirm Yes when you see the screen , you can release
the Vol + now.
5 Choose your device name (SA60xx) in the box.
6 After the repair completes , click OK and continue using
your player as usual.
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Lost software for my Phillips GoGear

The Philips site offers the software you need.
If you have the Musicmatch player or windows media player 10
you should be able to download from either player
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Lost software for my Phillips GoGear

Can i download the Software for my PhilipsGoGear MP3/512MB for free on here? Please!! I lost the CD installation that came with it. Plz, Get back at me!
Email no.1: [email protected]
Email no.2: [email protected]
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Phillips go gear stuck on Repaired all contents cleared!!!

i held the volume+ button in while i plugged the usb cable. the computer recognized new hardware was found. i opened the phillips device manager and hit the repair tab. it automatically ran a repair through the mp3. then i installed new firmware through the phillips device manager. i lost all my contents but windows media 11 sync all my music back. THANKS ANYWAY!!!!
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Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu...

I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.
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Lost software for my Phillips GoGear

Click on this link: https://www.p4c.philips.com/cgi-bin/dcbint/cpproduct_selector.pl?slg=ENG&ctn_no=sa6045&chassis_no=&x=0&y=0

And select the correct model number for your player.

SA6045/xx

Where xx is the relevant country code as printed on the player.

Click on software & drivers, then click the software you require.
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Help

i have a gogear sa60xx, i go to win. med player and connect my device. on your pull down menu on the left where your play lists are go to phillips goear--- and pull up what is on device and you should be able 2 delete it from there.
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Philips Media Player SA60xx

I have SA60XX with 2 gb. My problem is I cant connect this device with my laptop, when I connect it is only going to charging mode but I cant transfer my any data from my laptop to this device. I am very frusted anybody help me.
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