Heres the problem. i had some dvds stuck inside the tray. i got them out but now the tray wont open or close. i opened it and i can see where the gears are turning and all that.
it seems like the tray is off the track or something. the dvd holder spins, but when i hit the open/close button, the gears spin but it doesnt open/close.
its really starting to piss me off. im ready to throw the damn thing at the wall and brake it so i can just buy a new one. but before i do that i wanna see if i can fix this.
does anyone have a solution for this problem?? please help. if anyone can provide a link to a site that show pics of the inside with a step by step how to fix guide, that would be great...
thanks in advance!
So I just fixed mine, by playing with the tray, wiggling it and such, also while pressing the open/close button. That told me which side was off the track, mine was the left. So how I got mine back onto the track was using my fingers. I used my left index on the left side. (inbetween the side of the player and the track) then worked it back inside a bit, then pressed down and heard a click. After that I used my right index finger to press the center part of the left side back on. Then I heard another click. I pressed the open/close button, and it closed perfectly. Good luck to everyone.
I had the same problem, with a little help from my six year old daughter. The turning gear needs to ride in the track on the bottom left side of the tray. I don't remember what I used, but you need something long enough to reach the gear, then work it back into the track. The track on the tray flexes enough to get it in there.
My Philips DVD player disc tray is stuck, and it happened just hours after I used it, so I don't know what the problem could be. The help page on another site said something about lightning or static electricity causing it, and to unplug the player and wait a minute, and the tray should open up after the wait. I did that, despite no storms in the area, and no luck. What's wrong? The thing is giving no indication it's even alive. Did the DVD player just die like that suddenly?
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First make sure the "Eject" button has not stuck while pushed-in. Clean the Tray window/opening and the inside of the front part of the tray. Then try to push the tray in a little bit when closed and drag it out while open! By the time dust gathers on the greasy tray rails resulting it not to open and close to the full extent. If it helps but the problem comes back, then you should open the box and clean the rails more thoroughly. Have a look at the switch that senses the tray state (open/closed) too. OBS! That is not the same as the "Eject" button! Switch placement is device model deppendant but it is usually placed on the stationary part of the disc-player unit under the front end of the tray in the middle!
Some units do eject a disk they don't recognize. That a player can't read a disk could be a result of incompatibility, dusty optical lens or faulty/old laser. You may clean the lens by using a "Cleaning disk" or blowing with an air spray(or a straw with your mouth) through the opening of the tray.
Good luck Please rate positively if helpful, thanks!
This happens to us all the time. Here is the note I keep on how to fix it quickly:
When tray gets messed up, the drive wheel (with pegs that interlock with pegs on the tray) needs to be such that the tray slides in and out freely. Push tray all the way in. Turn on. Hope that gives a hint.
Yes, it was a piece of the addhesive dot that was stuck to the back of the disk. I unplugged the unit (of course), removed the 10 screws holding the cover on the chassis and that exposed the disk in its tray. I could not manually open the tray still, but I was able to remove the tape dot from the disk while it was still in its tray. All is well now.
there might be a possibility that as soon as the tray closed the dvd shifted inside the machine. the dvd is stuck yes which means that the tray wont open because the dvd is blocking the gear turning. if so you are going to have to take it to your Dealership to open up the player and remove the disk. you can try it yourself but it's not recommended. tray gears will have to be tested to see if the tray will open once the disk is out though
This has happened to me. Sometimes when I'm in a hurry I'll place a CD or DVD in the tray and start to close it without making sure that the disk is seated flat in the tray. If it's ****-eyed the CD wil shatter when the tray is closed. The only way to remove the pieces inside the CD drive is to take apart the CD drive. Might be easier just to replace the unit. They run from about $25.00 to $75.00. One other note: You can try to open the tray manually by inserting the end of a paper clip into a small hole on the front bezel of the drive.