I just had that same problem.
i tried turning the tv off and then but didn't work.
What worked for me was tu unplugged the power
chord from the outlet, wait for 5 seconds, then
replugged it, turn the tv on and while it's turning on
open the dvd tray. It should open without problem.
At least it worked for me.
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Your DVD wont show on the desktop unless a DVD is inserted. Which means that the DVD is either upside down, or simply isn't recognized by the reader. There should be an eject button on your keyboard. Hold that for 3 to 5 seconds and see if it ejects. If not, look for a tiny hole in the front of your case and insert a paper clip and push in until the DVD ejects. Some Macs have no hole and require a shop to extract the DVD for you. Another trick is to start up the PC while holding down the C key during bootup, which will make the PC try to boot off of the DVD. At which point the DVD should eject as the system asks for a proper boot cd.
Get a paper clip and unbend it so you have a straight wire. Then look closely at the dvd tray and next to the eject button you will see a tiny hole. Push the paperclip wire into the hole and manually release the dvd tray.
Just next to the eject button on the actual recorder there should be a tiny pinhole. If you use a small paperclip and insert it, then push, you should be able to manually eject the DVD. Hope this helps!