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Here is the link to the manual if you need it;
http://www.magellangps.com/assets/manuals/eXplorist_600_en.pdf
Page 107 of the manual (page 114 pdf) explains the reset procedure which may solve your problem if you can access any menus.
You could also try removing the battery, waiting a while and then replacing the battery.
If none of that helps, the contact details for magellan support are at the end of the manual - all reports I have had are that they are quite good.
Hope this helps :)
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