How to open the jbl radial micro speaker set?

Any PSU with voltage and amperage equal to the original will work,just change the plug to the new one

I have the same problem, my dock was broken, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio in port on the speaker. When new, the speaker actually came with a spare lead as you can plug any mp3 player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers. If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon.

I have a two JBL radial and stage micro, both with the same loose connection problem after two years. The stage micro was simpler to open and it was necessary just to re-soldering the connector. Now, it is working great. Regarding the Radial, this is another history… as explained in this forum, everything is glued. I was unable to access the circuit board following the explanation posted by other persons. In fact, the plastic cover with the JBL printed logo is glued and also has two screws. Unfortunately, you will need a good time, some hours in fact, to open the Radial. The best way is remove the back mesh screen. You will need a hair dryer to soft the glue and using a small screwdriver you will need to pull out carefully all the screen. From there, you will be able to access the screws. It will be necessary to unscrew and unglue different parts if you don’t want to scratch the Radial body.

I have the same problem, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio port on the speaker. The speaker came with a spare lead as you can plug any music player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers, hooray! If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon!

Not a solution but mine sometimes causes my ipod to skip mid-song to the next song or podcast as well. JBL customer service is usually good and I've been meaning to check with them since I finally figured out it's the radial and not my ipod.

Sorry, it 'WILL NOT' charge a 4G Nano on this Dock no matter which adapter you use!!

Clear Adapters have small numbers on them which relate to different iPods - A reference sheet relating to these numbers is enclosed with the Adapter Pack!

I can tell you that I have the on stage micro, bought this past winter. And it does charge my iPhone 3G. Works great, I love it.

Unfortunately, this is a fairly common problem with many small consumer electronics. The way that the devices are manufactured, there is an IR receiver that is soldered onto the PCB inside the unit. Sometimes this circuitry fails. There aren't any options on the Radial that would turn the option the remote off. Your best bet is that if the unit is still within the return period of the store you purchased it at, to return if. If it is outside of the return policy, I would give JBL consumer line a call to get the unit serviced, or get a replacement. Good Luck!

this connector is available complete with pcb from jbl service center.But radial is very difficult to open.You need to open the mesh with a hair dryer,because it is heavely glued with hot glue on the borders.you will find screws inside.And also from the bottom & sides you have to remove this decorative strip.
it is very time consuming & headache.
i have myself replaced five of this docking sockets,it will take minimum of two to three hours to do this

I have had exactly the same problem having bought a JBL Radial Micro for my partner for Xmas for use with the Ipod Nano, i contacted JBL via their website and was advised to contact Harmen on 01707278100. I was advised that the new ipod nano (chromatic) would not charge on the JBL radial micro. They stated that this was due to Apple changing the charging pin in the new nano. I have since bought a JBL Stage III. I contacted Harmen before buying this and was advised that the Stage II would not work. Hope that this is of use.