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You can go to the sandisk website and click on support then downloads. Then select your product. Here is a quick link to the downloads page. This is for the drivers and firmware update. Hope this helps you. http://www.sandisk.com/DriverDownload/index.asp
You can try to reset the device by pressing the power button for about
15 to 20 seconds..if that doesnt work I would recommend you to go to
the sandisk
site to update the firmware on your device or you can contact sandisk
to they can help you with updating the firmware on your device..Please
follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
I would recommend that you update the firmware on your device..that usually solve the problem you are having..To update the firmware, follow the link below.. http://www.sandisk.com/DriverDownload/download.asp
I hope that helps
Please rate accordingly
Thank You
Computerrep
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