Hi got a creative zen vision m 30gb for Christmas and when i plugged it in to my computer after installing the software all i got was a little blue flashing light at the top. In the manual it says that the screen should light up and a litlle symblo should come up in the top corner this has not happened.
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Problem could be the combination of a bug that causes the device to freeze and the battery running out. If...
- the player won't turn on
- the player won't connect to PC
- the standard reset action won't work,
plugging the player in the AC charger may pull up the recovery screen which will allow you to proceed and reboot, provided the player has no other eg hardware issues.
if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.
Hi you can try going to Creative's web
site and downloading there Creative MP3 Player Recovery Tool
software and what that does is update everything and most of the time
it will fix what the problem . I would try that first.
I have a Zen Vision M 30G, and this is what worked for me.(Widows XP home Edition. First you're going to want to transfer all your files back to your PC to back them up. I've found that even though you can't transfer from your PC to Zen, you can transfer from Zen to PC. Connect your player, and after your Pc recognizes it go to My Computer>click on your player, it should show up as "storage media.">then you right click on it, then select "reformat." A warning should pop notifing that you will lose all you data. Click yes, It should take less than a minute to complete. So essentially you have just wiped your Mp3 player's hard drive clean. Now transfer all your backed up files back to your player.