"press hot water button" is a good hint,but my machine still does not expel air. It seems because the heating element is not leak-proof anymore. Water is comming out, but the "expel air" hint does not disappear...
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When you start the cleaning cycle, Don't stop the process by pulling the plug! Turnthe unit off from inside wait 5+ seconds & turn back on and thecleaning cycle should restart... If you do not use a cleaning TAB..Open& shut the LOOSE coffee Door under the drawer (Top Left) and thecycle will continue.
Hi. Is your pump working. Should be able to hear it. If its making a really loud noise then it could be an air lock in the line. Try using the hot water button to bleed the system. Also see if it will despence water wiyhout any coffee in handle. Dazza REPAIRER
Try putting a container under the coffee spouts and pressing the rinse button. This will usually free any coffee grounds that may not have been expelled into the grounds basket from the last time the machine was used. The grounds can get stuck and block the slide path of the grounds basket.
Remove the Brew Unit from the maschine and clean it very well und running water. Thn go into the Main menu and switch back all settings to factory defaults. Then take a vaccum cleaner and put the pipe in the small hole where the coffe falls into the brew unit (knock a bit on the maschin inside). Put out the bean container and do the same with the hole where the beans go into the grinder. Then put everything back in and start a cleaning process for the brew unit (do it 2 times). After that your Problems must be gone. The Problem is between the grinder and the brew unit. the grinded coffee has bee stuck and is not falling into the brew unit .... that happens when you use beans with lots of oil inside .... or coated beans .... they "glue" the chute .....
The big tablets are for descaling, and go in the water jug, the small ones for cleaning the brew unit, and pop in the top.
The boxes that they come in should tell you what they are - in many languages!
Do you have the instruction book?