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Question about Canon i9900 InkJet Photo Printer

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Plastic strap removed

My 3 year old got into the printer and he managed to pull out a plastic strap about 21" long and 1/4" wide. It appears to have holes at either end, which he pulled off and broke. The print head is full left and does not move. Does anyone know where I can order a replacement, and how to re-connect this strap in the printer?

Posted by Michael Kennedy on


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Geraldine Watts

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Go to the canon website, and into their tech solution area, type in your printer model, and follow their guide. Also, you can order the new part from them, they will be able to tell you what the part is, and how to install it. They will also tell you that you will void your warranty with self fixing!

Posted on Aug 30, 2007


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