Question about Hotpoint HSM25GFRSA

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Hot point side by side electronics not operating damper

Model hsm25gfrasa hot point side by side, refrigerator side not cooling damper wont open to allow air in from freezer, how do I test the damper motor, temperature sensor, temperature control since everything is electronic or ??? Thanks tk

Posted by jon livingston on

  • 1 owl Apr 02, 2008

    hot point side by side damper door will not open to cool down refrigerator side,the model number is,hss25gfpaww

  • Anonymous Apr 02, 2009

    we have replaced everything we can think to replace from the motherboard, fan motor, solenoid, defrost sensor, damper and thermister set and the thermistor on the freezer side at the bottom and the fridge still won't cool when the damper is plugged into the ceiling. If I unplug the damper then everything works fine except there is too much frost up near the top of the freezer and it freezes the ice maker part that the solenoid runs and it won't give me cubed ice. We are so frustrated that we can't find the thing causing this to not work. We paid a repair man over 350 dollars and he is the one who replaced all of that twice and he can't figure it out either. any help?

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  • 237 Answers

See if you have some paperwork on how to test, etc. located in a plastic bag taped up to the underside of the fridge. Pull the front vent cover off and you should see (feel) a bag taped up there with the test paperwork in it. If you don't have it let us know and maybe I can email it to you.

Posted on Dec 26, 2006

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