My front-loading Hoover washer/drier (Softwave 1100, Model A8754). Will carry out the wash cycle but not go into spin cycle and thus door will not open. Checked for blockages and none found. Can you help please? Chris

SOUNDS LIKE A DRAIN HOSE LEAK

It sounds like the rotating program controller has failed. It is telling other parts of the machine to do things as part of the wash cycle and the signal is not reaching them. This is an expensive part to replace. Get it fixed under guarantee if its new. If its old replace it, but do not buy a Hoover, they are very cheaply made and fail a lot. If you want a cheap one buy a Zanussi.

Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete guidance notes for checking both the drain motor filter and the drain motor ;-0)
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If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning!

Please score this solution accordingly and good luck!
John C

Hello Librimelow,

The Buttons on the Hoover Softwave are as follows from left to right:

1. ?
2. Half load
3. Wool
4. Low Heat
5. Power

I can not find what the first button is I have looked every where I can think of to find out what the first button is. YouTube has many pictures of the front but you can not make out the first button of the group. Sorry I can not be of more assistance.

Thank you for choosing FIxYa.com

Justin

You can buy a drum bearing kit on the net or from Espares.co.uk depending where you are..Some kits are sold as a Half drum with prefitted units quite Expensive......

I had the same problem with my front load (different model). The pump was not pumping out the water, thus stopping or slowing the spin. Take off your pump (located under the washer in the front right on my model) and look inside to see if there is any junk stopping the plastic spinner to spin. Clean out really good along with the attached hoses. Replace (tricky!) and try the washer! I had lots of junk in the pump along with a few hairpins that stopped the sinner in the pump. This is a tricky process on my model.

lift lid of top reach to front and pull the wire cable up to the door latch make sure u unplug machine first

http://service.hoover.co.uk/manuals/pdfs/AS110.pdf

I have a performa 1100. No 4 is the 40 degree is the normal cottons cycle which is the one I use. Tip- only fill the drum 3/4 full otherwise it struggles to drain and spin- I know!

hi, i have a hoover 500 mb, occasionally it will not [ click into ] the wash cycle, then gets confused and does not spin dry properly