Freezing my SanDisk Sansa m240 1gb MP3 Player keep freezing at the start menu where it says sansa in big letters when i turn it on or plug it in though my usb cord i tryed removing the battery but no hope what can i do plz help as so as possible thank you

Question edited for a lot more clarity.
Question moved from Misc to model category.

Replace the internal Li-Po battery, but try a reset first.

https://www.google.com/search?q=sandisk+sansa+c240+battery+replacement


If your Sansa player is freezing, not charging or not turning on, the first thing to try is a reset of the unit. This will normally clear any temporary condition that may cause the player to freeze or not shut off completely, it's a bit like when your PC crashes and you need to re-start it to clear the error.
Dec 28, 2020

My Sansa MP3 player has stopped working or charging

Sansa Clip Won't Charge - iFixit

iFixit https://www.ifixit.com > Answers > View > Sansa+Clip...

Feb 15, 2021 - I found an older Sansa Clip which will power on when connected to a USB charger or to the computer, but it won't boot up or hold a charge.
1 answer · 1 vote: Hi, Sounds as though the battery has failed and needs to be replaced. I couldn't find a battery replacement guide for a Sansa Clip but here's a video ...
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Sansa Clip Battery is not charging - SanDisk Forums

sandisk.com https://forums.sandisk.com > sansa-clip-battery-is-not-...
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Download the software after you run the link below ....Put check next to converter/firmware update/Manual download...run the programs follow instructions.......(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) here is the link After installation connect your sansa......
Also make sure you are connected to a 2.0 usb the back of the computer is best (the motherboard).... USB mode located on the sansa if asked to change to MSC goto menu press enter scroll to settings press enter scroll to usb mode press enter scroll to msc press enter press menu.....Connect should auto start sansa software..... Sansa software/driver Updates firmware follow instructions Downloads manual Downloads converter

Hi,

follw the given steps-

1. Check to see that the player is in MSC mode by going to the USB mode section in the "Settings" menu.
2. Plug the SanDisk Sansa MP3 player into your computer.
3. Click on the "Start" menu.
4. Click on "My Computer."
5. You will now see a drive for the device and one for the SD card.
   
6. Double click on the "Sansa device."
   
7. Select the music file you wish to delete.
   
8. Press "Delete" on your keyboard.
   Thanks,
   

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Start the sansa updater, set sansa to recovery mode plug into computer. unplug when told sansa should restart (Lock sansa press and hold rec and menu until recovery begins)

Also you can Try
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....

hey u keep pressing the on/off button for a while then again insert ur sansa in usb port of ur comp ... it started working for me after that !!!

You have a version 2 player. If you look at the back of your player in the bottom right hand corner, you will see v2 in tiny letters after the e280. When the v2 players first came out, they didn't have the USB option. About 2 weeks ago Sandisk came out with a firmware update 3.01.14, which returns the USB option. Go to:  http://www.sandisk.com/Retail/DriverDownloads.aspx  download the sansa firmware updater, follow the instructions and it will upgrade your firmware to get your USB option. 
If your have any further questions or problems with your player go to the sansa e200 forum for additional help:  http://forums.sandisk.com/sansa/board?board.id=e200&page=1

is my sansa broke or wat. when i plug the usb cord in the sansa comes on and wen i take it out it goes off , but the screen don't come on......i suffered the problem of wen the screen do come on it stops at the sansa rhapsody part then start over back to the big sansa screen then sansa rhapsody..........someone please help!!!!!!!!!!!!!!!!!!!!!!!

For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor