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Posted on Nov 22, 2008
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1 document stuck in que

Will not print or delete? now i even tried to uninstall the printer and it wont delete? help!

  • Anonymous Dec 07, 2008

    i have tried turning off printer, unplugging printer, rebooting
    computer lots of times, and still documents go to queue instead
    of printing.

×

1 Answer

Vincent Wright

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  • Expert 84 Answers
  • Posted on Nov 22, 2008
Vincent Wright
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Joined: Nov 21, 2008
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Hello u6rysl,

Turn the printer off.

Reboot your machine.

Go back into the print queue and remove the print job.

- Vincent

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Hello,

If a print job get hung up in the print que it may stop and not be able to be deleted, this will also block other print jobs from printing. Here is a link to an article that shows how to clear the print que and purge the stuck print jobs so printing can resume. I hope it helps.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/
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Hello,

If you have Windows OS, try this:

Clear Printer Spooler files and enable the Spooler service.

a. Click Start, type "services.msc" (without quotes) and press Enter.

b. Double-click "Printer Spooler" in the Services list.

c. Click Stop and click OK.

d. Click Start, type "%WINDIR%\system32\spool\printers" (without quotes) in the search box and press Enter. In the open window, and delete all files in this folder.

e. Now, go to “Services” again. Double-click "Printer Spooler".

f. On the General tab, next to Startup type, make sure that Automatic is selected.

g. If the service is not already running, under Service status, click Start, and then click OK.



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Hi,
Go to your search programs and files box in the start menu and type in services when you open services scroll down to Print Spoolers double click and you will see service status started hit the key that says stop after it stops hit OK to close it and reopen Print Spoolers and click open tab and then hit OK to close then close services box and you should be able to print again.
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There has been a pending document in the que. I tried to delete the document but now it states deleting next to the document in the que. Can not print anything.

Open the Print Que and see if it will let you pause the print job. Then close the que and turn the printer off. Open the print que again and see if it will let you delete it. For some reason every now and again a que will hang. This process should reset the que. It will dump everything in printer memory and should release the document to delete the job. In any event pausing the job should release the printer to print other jobs.
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Sounds like a problem with the spooler.
Try to bypass the spooler when printing by right clicking on your printer and select "properties"

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Today i was trying to print a document, but then when it came out of my printer, its not how i wanted it to be printed. So i pressed cancel on the printer itself. When i tried printing the document again,...

You must clear the que.

You should be able to download the print driver. Id try clearing the que first. do the three finger wave if necessary to find the process - terminate it - then reopen the que - see if the document is gone.

Unplug your printer - ower and signal ... go get a soda . when you get back plug the stuff back in ... remember - shut the stuff off first!

I hope this helps

a
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try putting a sheet of paper on the printer and hit the print button..
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PAGES WON'T PRINT, [TRIED TO PRINT BOTH SIDES BUT NOT SET UP FOR IT], THEN TRIED DELETING DOCUMENT, NOT WORKING, STUCK ON DELETING NOW AND WONT DO ANYTHING NO MATTER WHAT I DO. TRIED PRINTING OTHER PAGES -...

you can't print another document until there's a document on queue on the printer...you need to delete it first..
i experience it before I just delete the printer icon on the printer and faxes area and unplug the printer and plug it again ..wait a such time when a wizard appears on your screen just follow it..to find your printer driver..and to start a new session with the printer..

i hope it help..

and don't forget to rate...^_^
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Your stuck document is now cleaned. You can start printing your document again.
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