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My Flexi retractable dog leash will not retract is there any way to overcome this or do I need to buy a new one?

Posted by patrick shila on

  • Stella Bee Senji
    Stella Bee Senji Apr 29, 2014

    Here's how I fixed my Flexi dog lead when it stopped retracting: 1. Open as described above. Start prying at the seam below the bottom of the two screws because there is a hollow spot to slip your tool into. 2. The pulley has a removable cap. Carefully pry it up. I discovered that the steel spring had broken. 3. Remove broken section carefully and cut the spring square with snips. 4. Try to bend the cut end the same way the end of the broken, now removed, piece was bent. Not easy to do, but try to get a good 90 degree bend. Note: The Spring wants to pop out, so wear gloves and eye protection and hold the spring down. 5. Wind the leash cord around the pulley all the way. Hint: Remove the end of the cord from the flat leash extension with the hook on it. Now wrap the cord a few more times around the pulley to add a little tension. Push the cord back out through the whole and reattach the flat extension piece. 6. Put the cap back on the pulley and reassemble the handle.

  • Stella Bee Senji
    Stella Bee Senji Apr 29, 2014

    1 should read open by first removing the two screws, the pry open.

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  • 35 Answers

It could be that the leash became twisted when it retracted or that the spring that is used to retract it has broken, first of all pull out the lead all the way and try to slowly feed it back into the unit ensuring that it stays flat. If you have trouble feeding it back in to the unit it could be the spring - this shouldn't be too hard to replace by opening the unit. Undo the Allen screws on side of retractable leash. Carefully use standard screwdriver to gently pry the top from the bottom. Try to pry evenly on each side to avoid breaking the plastic casing. Visually inspect parts for signs of damage such as burns, cuts, rubs, tangles, frayed or worn sections. Check all sewn areas for loose, missing or damaged stitches. Replace leash material if necessary.

Posted on May 13, 2012

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