We have had our Camelon Bugaboo stroller for almost a year and this is the first time we have had problems with the actual seat snapping in the locks on the sides? Please help with any suggestions. One side snaps perfectly and the other side with not catch and lock into position.
Does Bugaboo have repair centers?
You need a new latch connector part where the stroller takes the connector to the seat. Also you may need to replace the connector on the seat itself depending on where it is broken. call the company and get one or go to bugaboo.com. You will need to give them your serial number which is underneath. There may be a warranty depends on when it was purchased. Hope this helps getting you back to strolling!
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Yes they do. I've never had a problem with the air filled tires for two reasons. I threw away that plastic joke of an air pump and filled the tires at the local garage to 2 bar / 30 psi not the silly 1 bar / 15 psi Bugaboo recommend. 15 psi is to soft and makes punctures far more likely.
If it's less than two years old Bugaboo will replace the chassis Just don't tell them how it failed. If it's over two years old you have a problem. You could buy a new chassis it'll cost around $400 but you'll add about $200 to your resale value. I've had spare parts laser cut for the handle locks and found a supplier for the domes that holds it all together. If you had to replace all the parts in one hub ( the dome, 2 locking pins and the actuator) you'd be up for $100 in parts. Check my previous posting for how to repair the handle locks.
Hi, sounds like your "seat adjusters" are failing. These are the two round buttons on the sides of the seat unit/bassinette. There is a plastic pin mechanisim inside the round buttons that either wears down with use or can snap off. Either way the seat unit wont lock into replace until the seat adjusters are removed and replace with new one's.
Contact Bugaboo for local repairers or if your are in Australia there is a service agent called Karlisles, their details are at www.karlisles.com.au.
You should not have to purchase any new parts. Your seat fabric should slide onto the frame, the tether straps toward the foot of the seat should have a metal ring that go onto the hook on either side of the frame and snap with a lobster clasp behind the foot rest.