Question about GE 21018GE3 Cordless Phone

2 Answers

My phone works, but it doesn't ring!

Other telephones will ring on same line when GE phone is disconnected. I have 2 GE 21018GE3 and the second phone will not ring either.

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  • George Kerney Jan 05, 2007

    Have not found a solution yet.

  • misseylee87 Jan 14, 2008

    My set is doing the same thing. I can use them, because I know the phone has rung ( from another phone) however neither of the GE 21018GE3 will ring. I've very disappointed... if anyone has solution email me at [email protected]

    Thanks, Linda

  • Anonymous Apr 09, 2009

    MY PHONES WON'T RING EITHER..BUT WHEN I HOOK UP MY OTHER PHONE THAT IS NOT A CORDLESS IT WORKS...MY DAD TOOK IT AND HOOKED IT UP AT HIS HOUSE AND IT RINGS THERE!

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My phone works but dont ring

Posted on Nov 29, 2008

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Disconnect all phones and just connect the GE phones.
there is only a certain amount of power transmited through a phone line to make the phone ring if you have too many phones running off the same line then the ones further away from the main connection suffer

Posted on Nov 17, 2007

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My panasonic home phone only rings once, it used to ring normally and would also say what number is calling. please help.
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How do i put the ring tone back in the handset
    Does the Phone Power Up?
  1. When you pick up your GE cordless phone and press a button, the phone should beep as a confirmation that a button has been pressed. If the telephone handset does not beep, or if it does not respond to any buttons, the battery may be in need of a recharge. Verify that the cordless phone base unit is plugged in to an electrical source, then place the handset into the charging cradle. If no lights illuminate on the phone, or if charging fails to correct the issue, clean the metal charging contacts on the cordless handset and place the phone back on the charger. If it still fails to respond or to charge, the unit may need to be serviced or replaced.
    2. Does the Battery Hold a Charge?
  2. If the cordless phone charges up and appears to be ready for use but dies after only short periods of use, the internal rechargeable batteries may need to be replaced. Replacement batteries are widely available at electronics and discount retail stores. Note your phone's exact model number, as this number will be necessary when purchasing a replacement battery.
    3. Listen for a Dial Tone
  3. If the GE cordless phone powers on, and beeps when you press keys, but no dial tone is heard, one of three problems is the likely culprit. The phone's batteries may have an insufficient charge to fully power the phone, a condition that can be corrected by simply placing the phone back in the charger. If the batteries are charged, but no dial tone is heard, it is also possible that another telephone in your home or office is "off hook" or in use; verify that all telephones, fax machines and modems are securely on the hook. If there is still no dial tone, your telephone service may have been disconnected or require service by your local telephone company.
    4. Listen for Static
  4. On some GE cordless phone models, particularly older models, static may be heard if the radio signal between the handset and base unit experiences interference. Common sources of interference include unshielded electronics, appliances, and radio transmitters, as well as high-tension power lines. If your phone offers an option to change channels, try several different channels to see if the static is eliminated. If static continues to exist, or if static can be heard on wired phones sharing the same line, your telephone line may require service.
    5. Verify Your Handset is Registered
  5. Some models of GE cordless phones may display a message on the display screen that the handset needs to be registered. If this message appears, move the handset close to the base unit and press the "Prog/Mute" button near the bottom of the handset. Next, press the "Pager" button on the base unit (your handset may instruct you to perform this step). Finally, press the "Prog/Mute" button on the handset one more time to complete the registration process. Your GE cordless phone should now work correctly.The GE Cordless Phone brand is designed to deliver the conveniences of cordless home service with quality sound and features. There are many models of the GE Cordless Phone. The most current models, including the DECT 6.0, have standard features such as call waiting, caller ID, visual ring indicator, phone number memory and digital answering systems .
  6. Before you use your GE Cordless Phone, ensure that you have all the parts. Your cordless phone package should include the phone base, a handset battery pack, a battery compartment cover, the cordless handset, a wall mount bracket, and a telephone line cord and AC power adaptor. Once you have confirmed that you have all of your parts, insert the handset battery pack into the handset and replace the battery compartment cover. Insert your telephone line cord and the AC power adapter into the phone base. The phone base identifies the telephone line as TEL LINE and the adapter as AC. Plug the phone base into the electrical socket. Place the cordless handset into the base. Allow the phone to charge for at least 16 hours before its first use. Failure to fully charge the battery before its first use will result in poor battery performance.
  7. Once you have fully charged your phone, you can proceed with setting up your phone's features. If your cordless phone includes an answering system, complete this setup process first. Turn on the answering system by pressing the on/off button. The message indicator light will display. The cordless phones are defaulted to English as the selected language. To change your language preference, press the "Skip" button for two seconds. The language will change to Spanish. Next, you will set up your voice time and day stamp. While the answering system is on, press the "Answer" button on your handset for two seconds. The phone will enter the answerer mode. Press the "8" key. This will take you to the time/day setup menu. Use the number keys to set the hour and minutes. Use the volume up and down arrows to set the AM/PM. Press "#" to save. The cordless handset will also require that you give it a name. Press the "Mute" button for two seconds until the handset reads "ENTER NAME." Enter the name of the handset by using the touchtone keypad. Press the "Mute" button to save. Enter the default area code by pressing "Mute" until the phone displays "AREA CODE." Enter your three-digit area code and press the "Mute" button to save.
  8. GE Cordless Phones are designed to be simple and convenient to use. To place or answer a call, press the TALK button. You can pre-dial a number by dialing the number before pressing the TALK button. When you are ready to make the call, press TALK and the phone will dial automatically. To answer a call that is waiting on the other line, press the FLASH button. If you experience call interference or bad reception while on a call, press the CHANNEL button until your line clears

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There are a couple of things to try. First is to check the cable & plug that connect the 1725 to the telephone line. Disconnect the phone line from the back of the answering machine, plug it into a known working telephone, using cell phone (or another land line) call the phone number and see if the phone rings.

If it doesn't, replace the line cord and try again.

If it does ring, check the optioning to make sure it is set for, say 2 rings.

Also, is the telephone line a regular telephone company POTS line or is it one that is being provided by a cable modem? If your phone service is being provided by a cable company, the media converter might not be putting out enough voltage for the answering machine to realize that the line is ringing.

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• If any handsets become inoperable, place it on the main base cradle for 20 seconds to re-register.
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• Check or repeat installation steps
• Make sure the base power cord is connected to a working electrical outlet.
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• Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service.
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