Jenn-Air JCD2290HES Side by Side Refrigerator Logo
Jerry Dziecichowicz Posted on May 11, 2012
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Side by side Jenn-air Ice and food defrosted

Freezer ice and food defrosted, refrigerator warm but the food in crisper frozen

1 Answer

Jason Kennidy

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  • Jenn-Air Master 1,344 Answers
  • Posted on May 12, 2012
Jason Kennidy
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Whirlpool refrigerators as well as the other brands that fall under the corporation most like at some point within the first five years will stop cooling and freezing, and the sould you here will be either a humming follow by a click or in some cases just the click alone. This is caused by the start device on the compressor. The relay part of it has basically burnt, fell apart inside, however you want to describe and is not passing the power to the compressor to come on. To access this pull the refridgerator out from the wall, and first and foremost unplug it. Once that is done remove the lower panel, sometimes cardboard sometimes metal which is held up by a few quarter inch screws. Place to the side and located the compressor. The box on the side is start device, it will have 2 or 3 wires going to it, most of the time red and white respectively. Also they maybe a black box thats connected to the start device and sits horizontallty. Thats the capacitor. Keep that if your going to do the repair yourself. I recommend doing it because its very easy and will save you alot of money. You can buy this part at www.repairclinic.com or at www.apdepot.com just be sure to have your make and model number handy

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

1 Related Answer

woodchuck789

Charles T Nevin

  • 4070 Answers
  • Posted on Dec 09, 2009

SOURCE: Jenn Air side by side refrigerator Model

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

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Fridge warm, freezer has frost on back panel & is defrosting, fans work, just changed defrost thermostat, no air is moving from freezer side to fridge side, drain pan under fridge is dry

this fan needs to run when the compressor runs,check fan blade for being jammed by ice if you have this much ice on back wall as ice will stall motor,if no fan there will be no cool air to refrige compartment also the defrost drain tray will fill with water then freeze over which in turn floods the freezer floor and refrige compartments cause it cannot drain to the pan in the bottom
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I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...

If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
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Jenn Air side by side refrigerator Model JCD2389GES is still making ice, food is still frozen on ice making side, but the refrigerator side is not cold, milk is souring rapidly and vegetables are turning...

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.
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Freezer way too cold, refrigerator side too warm on side by side.

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JENN-AIR BLOWS WARM AIR

Hello,

Towards the bottom of the freezer is the water diversion tray for when it defrosts. It is usually made of glass but may not be. Lift that up an see if it is blocked by frozen water ice blocking the cold air vent that recirculates and also feeds into your refrigerator.

If this doesn't help wait long enough and one of the other experts on the site will help you. If it does solve your problem I wouldn't be too surprised as I've seen this so many times.

Well, regards and good luck,
Worldvet
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