I accidently dropped my camera when takng a picture, and someone bumped me, and i dropped the camera on the lens and it is stuck and when i try to turn it on it says "turn the power off and on again" and the lens shakes a little but doesnt close, im thinking i can get it fixed or fix it myself cause i dont want to spend a lot of money hopefully none; the camera still works tho it will show pictures but it wont take them
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Re: lens is stuck
Hello Gruntny,
in order to repair this Camera you will have to replace the OPTICS UNIT (ED13A). Please contact your nearest Sony Service.
Best regards,
Arpad
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You did not say which lens or lenses you are using, but most auto-focus lenses have a switch for selecting manual or auto-focus. First, check your camera's menu settings to make sure auto-focus is enabled and then your lens to make sure you did not accidently leave it in the manual focus position? If it is in the auto-focus position and still not taking sharp pictures, switch it to manual and see if you can get it to focus correctly. It is also possible that your auto-focus alignment is out because your camera was bumped, jolted or dropped. If realignment is necessary, you can send the camera and lens to Nikon for repair or find a knowledgeable camera repairman.
Hi,
This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device.
You can gently bump the camera to try to free the focusing ring.
You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move onces or twice then it will stuck again.
Else your camera need to be disassembled to get at the focusing ring at Service Center.
Good luck and have a nice day.
Rating the solution is highly appreciated.
MY LENS IS ALSO STUCK OUT. I pressed on the lens by accident while it was on. Now it won't turn on and the lens is stuck out. I tried twisting it left as recommended by aplynn09 but didn't work. SOMEONE PLEASE HELP!!!
This blog post outlines repair procedures for stuck lens covers. An A400 is used as an example. The A720 is more complex, but the base procedures are similar:
This is either an internal camera fault, in which case you might like to try and get it sorted under warranty if there is any left or its an actual lens error (normally caused by it being bumped) and would be costly to fix. If it has been dropped/bumped it may be covered under your household insurance, worth checking.
Hopefully someone has a better answer, but no mater what mode its in, its been my experience these cameras don't like to be dropped.
Sometimes they can be repaired, its just a matter of finding someone who or return camera to factory for a repair.
What you describe is the symptom of a stuck shutter. The shutter is inside the lens and must close in order for the image sensor to properly record the image. Yours is stuck open, and that is why you see the lines across your images.
When a stuck shutter results from an impact it usually requires full disassembly and manual re-setting of the delicate shutter blades. This problem would require professional repair.
Unfortunately damage from an impact is not covered by your factory warranty. You can find good repair services on the internet who can service your camera.
David Millier
Advance Camera Repair
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