My jukebox 30gb has problems with hdd too,but mine e let it fall and since then it only appears in the screen recovery...do you know where i can find another hdd compatible??i´ve tried with other hdd and it doesn´t work...help!!
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Scroll down to the bottom of the page and click agree. This will start the download. Then run the program on your computer and you should be able to manage your Zen with this software. Let me know if it works.
I've had this trouble with mine. I keep it in my vehicle. Seems to be worst when there are temperature swings or high humidity, so I thought maybe it was condensation inside. Set the Zen on my woodstove for a few hours. This got mine working again. If you do plan on changing hard drive, I would pick one up soon. They use 2.5" IDE drives, which are getting harder to find.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
LCD is soldered onto the board. Meaning the difficulties of replacing
the LCD will be there, not to say it would not be possible. But for
about the same price (my guess by looking on ebay), you could get a
used Zen Xtra (without a hdd) for about $30 or less. After you get a
new board you could replace your player with the new used one, making
use of your old hdd
Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.