This error code indicates that the door is not locking.
Is the washer door firmly shut?
The door must be completely closed for the washer to operate. The door may look as if it's closed, but it may not be latched. Open the door and firmly close it.
Were you washing a large load?
Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to freely tumble. Reduce your load size if needed.
To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
- Unplug the washer or disconnect the power for one minute.
- Plug in the washer or reconnect the power.
- Re-select the cycle and press Start.
If the error remains on the display, and all of the other conditions above have been checked, call for service.