Question about Sony KV-24FV12 24" TV

Sony KV-24FV12 Image intermittant Blackout

My Sony KV-24FV-12 was bought a little over 3 year ago and the extended warranty has expired. It's been a decent TV, although I don't know whether I'll buy another Sony as the last few I've owned have developed problems early on. This KV-24FV-12 has a few problems. it's connected to a Direct TV Satellite dish and a Panasonic VCR. It's been used rather extensively, but onky for viewing TV or watching DVDs. The most annoying problem it developed a couple weeks ago is an intermittant blackout on any channel, even when watching a DVD, The picture will be fine then all of a sudden the screen will go black for a second, then the picture will return to normal and a couple seconds later it will go black again. this sequence will repeat itself, then it will cease for several minutes before acting up again. Seems like the audio does not drop off when the picture goes blank. It happens on all channels from Direct TV as well as when I have the Direct TV box turned off and am watching a DVD. It seesm to be occuring more frequently, and I cannot watch the TV anymore it's such so annoying. On the same TV, I've noticed the picture quality has started to deteriorate. It's not as rich as other TVs in the house, the colours almost look faded. Sometimes when I look at the Direct TV guide the background colours are faded, other times I'll switch to the guide and they're nice and strong, and this is without switching the picture mode to Vivid, Sports, etc. Lastly, I get a high pitch audio hum when the volume is turned down low, it goes away when I turn up the Volume, but I don't like to have the Volume at a very loud level at times. Thanks for any help, Robert

Robert Gregory Dec 20, 2006

Thanks for the quick reply. I would think that a replacement picture tube from Sony will be an expensive undertaking. Seems like it should last more than 3 1/2 years,
Unfortunately the warranty and extended warranties have all run out on this set, so I'll be paying out of pocket for any repair/replacements.
Appreciate the info though,
Robert
Dan400Man Apr 09, 2009

Same model TV, same exact problem. I don't care what the "guru" says. This is inexcusable performance for a Sony, and that will be the last Sony I ever buy. I'm used to TVs lasting for 10 years. In fact, right now I'm watching an RCA console from the early 80's, and the picture is perfect.

1 Answer

Arpad Kothai

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Champion:

An expert who has answered 200 questions.
Expert
326 Answers

Hello Robert, the picture tube on your TV set is exausted. Please contact your nearest Authorized Sony Service for further help/advice. After all, Sony is a good choice. The next TV set you buy could be one of Sony-s Bravia LCD. Kind regards, Arpad

Posted on Dec 20, 2006

Arpad Kothai Dec 20, 2006

Hello Robert,

please recalculate the working hours of your Sony TV set. If it is around 30.000 working (not standby) hours it is definitely the picture tube. With new technology, LCD Bravia can deliver up to 64.000 working hours. Please have this in your perspective.

Kind regards,
Arpad

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

Is there a Reset button that will degauss the picture tube Sony KV-24FV12 24"?

It has an automatic degaus function. Switch the set off at the mains switch and leave it off overnight. It will automatically degaus the tube when switched on from cold.

Jan 07, 2011 | Sony KV-24FV12 24" TV

1 Answer

Screen goes blank intermittently on 60in Sony Bravia KDS-60A3000

I am having the same problem with my Sony. I bought it at Circuit City in November 2007 and the extended warranty, which I thought was for 4 years, has expired. Has anyone else had this problem, and how did you resolve it?

Mar 15, 2010 | Sony Televison & Video

1 Answer

ENGINE REBUILD WARRANTY???

Sorry, most warranties only cover original repair and no warranty repairs after that. In other words warranty doesn't get a new start date. This is not what you want to hear but as I am in the industry that is the usual wayit operates... Unless you can talk them into extending another year or two....

Sep 09, 2009 | 1997 Ford Thunderbird LX

1 Answer

Green light of death

SO REPLACE THE WARRANTY PERIOD BEFORE EXPIRED. WE CANT ABLE TO DO ANY THING IN THAT.

Jun 09, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

TV UNDER WARRANTY & NO RESPONSE FROM DEALER JAN.6,2009

Hello,

All too often, extended and third party warranties are not honored as they should be. Some are even totally worthless. The general plan of a lot of third-party warranties is to hold the customer off until the warranty expires, and then deny it. If this was an extended warranty through the Rex store, then consider talking to a lawyer as soon as possible. One letter from an attorney may be all it takes. Or even the threat of going to an attorney is enough some times. It is a legally binding agreement that expires, so once it is up, they will almost certainly deny your claim.

Almost all extended warranties have a time frame for repair, and more specifically replacement! If they cannot repair the TV within a certain amount of time, then they should replace it.

I hope this helps you...

Jan 06, 2009 | Televison & Video

1 Answer

Sony KV-36FS120 No Pic/No Sound 4 blinks

You need to have the flyback on the main board replaced (a very comen problem)
This should fix ya!

Dec 12, 2008 | Sony FD Trinitron WEGA KV-36HS420 36" TV

1 Answer

Standby light flashes 2 or 5 times; lilac picture with horizontal lines; and instant offs

There is some electronic circuit problem with your TV. Best if you want to repair it you find a reputable TV repair shop. Sorry.

Sep 18, 2008 | Sony KV-24FV12 24" TV

1 Answer

Switches off after 3 to 4 secs--little bright screen hor line and small retrace lines

On the my sony website, they said try unplugging the set for 3 or 6 minutes. Then plug it directly to the wall. If that don't work, and it won't; seek a service center. I have the same problem.

Next time we better buy Panasonic. Sony products fail ALOT. I had a 5 disc DVD Changer and it was defective and it was part of a class action lawsuit,

I believe this is the same sort of problem.

The sony Vaio laptop computer gets consistent poor reviews.

I brought an alarm clock and its back up battery never worked right out of the box.

I brought a cordless phone and the LCD display went blank.

I am so DONE with Sony.

Good name; Bad products.

Aug 23, 2008 | Sony KV-24FV12 24" TV

1 Answer

Sony KV-24FV12 picture problem

Alright, TV has hardware problem in Horizontal section and I would suggest to set Picture Quality as Soft Mode.

Jun 20, 2008 | Sony KV-24FV12 24" TV

1 Answer

Panasonic CT-20SX12D 20" TV with Tau PureFlat Screen

it can be a blown fuse inside. if you are handy you can try to open the tv and look for the fuse.check also if the
electrical outlet is working
good luck
wg

Jan 31, 2008 | Proscan PS27500 27" TV