Question about Sony KV-24FV12 24" TV

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Sony KV-24FV12 Image intermittant Blackout

My Sony KV-24FV-12 was bought a little over 3 year ago and the extended warranty has expired. It's been a decent TV, although I don't know whether I'll buy another Sony as the last few I've owned have developed problems early on. This KV-24FV-12 has a few problems. it's connected to a Direct TV Satellite dish and a Panasonic VCR. It's been used rather extensively, but onky for viewing TV or watching DVDs. The most annoying problem it developed a couple weeks ago is an intermittant blackout on any channel, even when watching a DVD, The picture will be fine then all of a sudden the screen will go black for a second, then the picture will return to normal and a couple seconds later it will go black again. this sequence will repeat itself, then it will cease for several minutes before acting up again. Seems like the audio does not drop off when the picture goes blank. It happens on all channels from Direct TV as well as when I have the Direct TV box turned off and am watching a DVD. It seesm to be occuring more frequently, and I cannot watch the TV anymore it's such so annoying. On the same TV, I've noticed the picture quality has started to deteriorate. It's not as rich as other TVs in the house, the colours almost look faded. Sometimes when I look at the Direct TV guide the background colours are faded, other times I'll switch to the guide and they're nice and strong, and this is without switching the picture mode to Vivid, Sports, etc. Lastly, I get a high pitch audio hum when the volume is turned down low, it goes away when I turn up the Volume, but I don't like to have the Volume at a very loud level at times. Thanks for any help, Robert

Posted by Robert Gregory on

  • Robert Gregory Dec 20, 2006

    Thanks for the quick reply. I would think that a replacement picture tube from Sony will be an expensive undertaking. Seems like it should last more than 3 1/2 years,
    Unfortunately the warranty and extended warranties have all run out on this set, so I'll be paying out of pocket for any repair/replacements.
    Appreciate the info though,

  • Dan400Man Apr 09, 2009

    Same model TV, same exact problem. I don't care what the "guru" says. This is inexcusable performance for a Sony, and that will be the last Sony I ever buy. I'm used to TVs lasting for 10 years. In fact, right now I'm watching an RCA console from the early 80's, and the picture is perfect.



1 Answer

Arpad Kothai

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Hello Robert, the picture tube on your TV set is exausted. Please contact your nearest Authorized Sony Service for further help/advice. After all, Sony is a good choice. The next TV set you buy could be one of Sony-s Bravia LCD. Kind regards, Arpad

Posted on Dec 20, 2006

  • Arpad Kothai
    Arpad Kothai Dec 20, 2006

    Hello Robert,

    please recalculate the working hours of your Sony TV set. If it is around 30.000 working (not standby) hours it is definitely the picture tube. With new technology, LCD Bravia can deliver up to 64.000 working hours. Please have this in your perspective.

    Kind regards,



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