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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
THEN, do the "Repair" in the Philips Device Manager
Connect your player to your PC. Open Windows Media Player or Windows
Explorer and select the player on the left panel (the device will show
up as Player or GoGear (depending on the device you have). Once the
contents of the player are listed, you can delete content that you
The Phillips website has a solution for this:
Go to the FAQ for this mp3 player. It'll tell you to install the
Device Manger which will repair the problem. I've done this,
however, the Device Manager claims my mp3 Player is not