Question about Altec Lansing AHS502i Headset

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Altec lansing ahs502i

When I plug my headset into the computer, the computer does not notify me of new hardware being detected, but I can play games and hear prefect sound quality but I can't use the microphone. I have tried testing the microphone many times but it will not work. The steps that I have tried to do to fix the problem was from this very website "Try going to Control Panel -> Sounds and Audio Devices Click on Voice Tab and make sure the proper device is selected. Click on Volume and make sure levels are appropriate. Lastly, click on Test Hardware and wait until you can speak into the mic to see the voice levels. If you can see the voice levels, then your mic probably works and it is just an issue of configing the COD settings.

Posted by Ray Mazz on

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Anonymous

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SOURCE: microphone not working

I think it's an issue with the headset. I have the same headset, all of a sudden one day the mic stopped working. No amount of tweaking the settings or changing the driver worked. I'm going to take it apart and check the wires, other headsets work fine. Time to invest in Logitech peripherals.

Posted on Jan 15, 2009

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Altec lansing connect

IM600 Compatibility: iPod mini; iPod classic 3G, 4G, 5G, 5.5G, 6G; iPod nano 1G, 2G, 3G, 4G; iPod touch 1G, 2G; auxiliary input connects to any CD, DVD, or MP3 player using a stereo mini-plug. If you have a mini-plug port on the IPhone which I believe you have; then attach a male to male plug in between the two devices. Take to Radio Shack for correct line plug.

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Email this person she is customer support at altec , very helpfull person [email protected]

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There could be multiple problems. Make sure the device is connected correctly. If it is make sure other devices with same connection type work with port to verify that the port is functioning correctly. Locate drivers for hardware and reinstall on the computer. Make sure incoming audio function for computer/ program is set to the Altec Lansing AHS-502 Headset. If these solutions do not work call service number for Altec to further options or warranty information.

Altec lansing customer service number: (800) 258-3288

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Just bought expressionist Ultra, when I plug it into my MacBook Pro no sound comes out.
Click on the Apple icon and look at the sound options in the system preferences. If the Mac does not detect your speakers, you may need to install drivers for them. Try doing that at the Altec Lansing site. Also try the tech support at Altec Lansing and at Apple.

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Will not power on. When plugged in, I can get a blue or red light, but no power indicator when not plugged into the charger
Don't know how helpful this is but if you are using the Altec Lansing backbeat 903, I had a similar problem. I couldn't get the headset to power on or charge(no blue or red lights that blink or stay on), so what I had to do was a reset on the bluetooth/headset. You simply press and hold the power button, then while holding the power button plug in the charger. Of course the chager was plugged into the wall.

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Only one speaker works - altec lansing computer speakers ADA215
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Is there something special I need to do to get the
Shouldn't need drivers for this. Open System Preferences, which can be found in the Utilities folder, if it is not already on your Dock. It looks like a light switch with an apple logo on it. From there select Sound, under the hardware section. Click output, select the headphones, select Click input, again select the headphone/mic set. If it is not on the list, then so sorry, i was wrong, you need drivers, which you should be able to get from the altec lansing site.

If this is set and you still cant here, please let me know what system he is using. Is it the in game one from WoW? Ventrilo? If vent he will need the server data etc. from his guild or friend he is trying to speak with. If it is the in game one, just tell him to follow the in game instructions, they are fairly straight forward.

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I am also experiencing the same problem as yours...

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