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Sarah Anderson Posted on Jan 02, 2007

Tray won't open

My young daughter put a disc in the tray today and pressed either the play or the open/close button (not sure which) and the disc wouldn't play. I tried to open the tray as she sometimes doesn't get it in the tray quite right and it is making a horrible clicking noise as if it is trying to open but can't. My husband is trying to attack it with a screwdriver which I am sure isn't a good idea. Any thoughts please?

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Anonymous

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  • Posted on Jan 02, 2007
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What your husband is doing appears to be the right approach. Looks like the CD was not inserted properly and must've gone out of its seating and preveting the door from opening. Just pusing the CD back to position should take care of it.

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0helpful
1answer

The tray on DVD won't open when pressing OPEN button DVD/CD is inside

Often the tray is powered by a rubber belt. If the latter breaks or slips the try will not open/close. The motor will work and tell the electronics that all is well because it has done its job but it really hasn't since the tray is inert!
10helpful
2answers

I put a disk in and there was already one in now it wont eject

The disc tray does not eject when the OPEN/CLOSE button is pressed. Solution
sp.gif sp.gif Follow the steps below to troubleshoot this issue.
    IMPORTANT: The disc tray will not open while a disc is loading; this is normal operation. If this is the case, wait until the disc is finished loading before pressing the OPEN/CLOSE button to open the disc tray.
  1. Make sure the disc tray is not locked; if necessary,
  2. Perform a power reset.
    1. Press and hold the POWER button for 10 seconds until the BD player turns off.
    2. After the BD player turns off, press the POWER button again to turn it back on.
  3. Attempt to open the disc tray by pressing the OPEN/CLOSE button on the front of the BD player.
  4. If the disc tray still does not open and a disc is stuck inside, follow the steps below to force the disc tray to eject:
    1. Turn off the BD player.
    2. Turn the BD player back on.
    3. Immediately after POWER ON is displayed, press the STOP button on the front of the player. IMPORTANT: Only use the STOP button on the front of the BD player. The remote control cannot be used for this operation.
      NOTES:
      • The disc tray should eject and the BD player will turn off. If it does not eject, repeat steps A-C.
      • It may be necessary to press the STOP button in step C two or three times.
If the issue is still unresolved, service may be required
1helpful
1answer

Hi, My young daughter held the tray on my new cd5001 player as it was opening. The tray now opens and closes continually while the unit is turned on. It will not play discs and the words open & close...

while your daughter was "holding" the tray did you hear any "popping" type noise?
This is a typical sympton when the gears have skipped a few teeth!
Your best bet(IF your a "handy" person) would be to take the unit apart to get to the CD drive, and CAREFULLY push/pull on the tray to manually "open/close" it, and watch the tray in correlation to the "eye" mechanism, to see if it is aligning with the "hole" in the tray correctly!
Good luck!
1helpful
1answer

Tray won't close

Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.
0helpful
1answer

Bought it from usa cant get the dvd player to play dvds my daughter has it keeps saying wrong region .how do i fix this.

HELLO

With this unit being from America its probably LOCKED to Region 1 and this means you can only play discs from USA, Canada the US territories and Bermuda. Any other discs will simply not play.

You need what is known as a Region Hack which can usually be done from the remote control handset. However, there are machines out there which CANNOT be hacked via the remote.

I have found this hack, it may work for your machine or it may not!

Power on
Open disc tray
Press stop
(or there may be a button marked CLEAR)
Press 1 3 6 9 0 (the zero being for multi-region play back)
Close disc tray
Power off

Good luck with it (:-)
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1answer

XBox 360 disc tray open

i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did
0helpful
11answers

I would like to change regions on my portable Durabrand DVD player model PDV-722

Alright, just follow these steps and let me know if you have any problems or questions

  1. Power and switch on the Durabrand DVD player.
  2. Open the DVD disc tray tray or lid.
  3. Press Stop.
  4. Press 3 - 5 - 9 - 7 (3597 in sequence). Can be done on remote control.
  5. Hidden DVD Region menu appears. Select region 0 or 9 using up or down button on remote control
  6. Press OK.
  7. Close the disc tray and press Standby on the DVD player front
0helpful
4answers

Disc tray will not close

Unplug your 360 from the main power source and make sure there's is nothing that may be preventing the tray from closing completly
0helpful
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Locked DVD Tray

I'm pretty sure the force disk eject is the same across all Panasonic models - however I couldn't find anything specific for your model number. Still worth a shot, though.

With the unit in standby, press and hold the 'Stop' and 'Ch up' buttons together. It should power up and force the tray open. If this doesn't work, try changing up your timing by pressing and holding 'Stop' first, then a half-second later, press and hold 'Ch up' and keep them both held together. You can also try the opposite.

If none of these work, it will have to be taken apart to get the disc out. If you aren't comfortable trying, it will have to go to service.
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