This issue might occur if a system thread generates an exception that the error handler does not catch. This exception can be caused by any of the following:
- If this issue occurs after the first restart during Windows Setup or after Setup is complete, the computer might not have sufficient hard disk space to run Windows XP.
- The computer BIOS might be incompatible with Windows XP, or it might have to be updated.
- The video adapter drivers might be incompatible with Windows XP.
- A device driver or a system service might be damaged.
- If the issue is associated with the Win32k.sys file, it might be caused by a third-party remote control program.
Method 1: Make sure that you have sufficient hard disk space
First, make sure that you have sufficient hard disk space. The Stop
error can be caused by insufficient hard disk space.
If you can use safe mode or the Recovery Console to start the computer, delete any unnecessary temporary files, Internet cache files, program backup files, and files that contain saved file fragments from disk scans (.chk files). You can also install Windows XP on another hard disk that has more free space.
If you cannot start the computer, go to the next method to update the computer BIOS.
If freeing space on your hard disk did not resolve the problem, the BIOS might have to be updated. Use the hardware and software vendor or computer manufacturer to obtain the most recent BIOS update.
Or you can go to HERE.
to get more info on troubleshooting the problem.